loreta fernandes

passenger service and gate lead agent

About

I have a great passion for working in a fast paced retail environment. Having worked as a Fashion designer has enabled me to identify customer needs and offer recommendations for their choice. Also working in a customer service environment has enhanced my skills to work more efficiently and solve customer queries. Being a team player, I have always managed to achieve the targets within the time allocated. Working in different companies has made me flexible and adaptable to many diverse cultures as well as prepared me to take up new challenges. Keen Interest in Fashion and product design.I love to engage in travel, food and lifestyle blogs. Inspired by Creative Ideas.

Country

united kingdom

City

london

Industry

airlines/aviation

Skill

good customer service skills, enthusiastic and a multi cultural personality, emphatic and problem solving skills, very sociable and a cheerful friendly nature, adapted to unexpected situations, good organisation and time management skills, a good team player

Experience

passenger ambassador

omniserv ltd.

2016-2 - 2017-5 · 1 yr 4 mos

* Meet and greet and provide excellent customer service to arriving and departing passenger's. * Assisting passenger's and preparing them for security. * Setting and defaulting gate panels and meetings Domestic and International flights. * Assisting passenger's at the E-passport gates. * Monitoring que times for the EU,NON EU AND FAST TRACK passenger's. * Following correct paper work procedures. * Providing correct information to passenger's and making every journey better.

passenger service and gate lead agent

cobalt ground solutions ltd

2017-5 - Present · 9 yrs 5 mos

Check-in agent for Etihad Airways.

casual mail sorter

royal mail

2015-4 - 2015-9 · 6 mos

Mail sorting according to postcodes.

quality controller

matches fashion.com

2015-2 - 2015-4 · 3 mos

Labelling men's and women's clothing. Checking the quality of clothing and arranging them for dispatch. Sorting the garment's according to sizes, colour and brands (Alexander McQueen Queen,Dolce and Havana,Gucci, Vero Moda,Churches,Chloe and many more).

quality controller

adelie food partners

2014-11 - 2015-2 · 4 mos

* Note the traceability of food products before production. * Making sure correct amount of good quality ingredients were used during production. * Monitoring the production line to ensure smooth flow of production. * Preparing correct labels are printed and ensuring neatly packed food products for brands like starbucks,cafe Nero and urban eats. * Metal detecting before and after production. * Following correct paper work procedures.

production operator

marasus petit fours

2014-7 - 2014-11 · 5 mos

* Assisting in chocolate production and packing. * Ensuring correct production and packaging equipment were used. * Chocolates were packed for premium brands like Harrods,Fortnum and Mason and Prestat.

fashion designer

crownland golden touch outlet

2011-2 - 2014-7 · 3 yrs 6 mos

Designing bridal wear for western and Indian brides. Following latest fashion trends while designing to make brides look very stunning and beautiful.

warehouse worker

geodis

2015-2 - 2015-3 · 2 mos

Steaming and sorting women's and men's wear according to sizes. Checking the quality of garment's for brands like Ted Baker.

freelance fashion designer

vasas fashion boutique

2010-2 - 2011-2 · 1 yr 1 mo

flow line team member

bigham's

2015-7 - 2016-1 · 7 mos

* Setting up the flow line for production. * Checking the quality of food products so as to meet the company standards. * Achieving given targets.

Education

apparel design

2009-1 - 2011-1 · 2 yrs 1 mo

Fashion Illustration Designing Indian and Western outfits Certificate of Merit for participation in the Burn Curate Contest in the category of Fashion at Lakme fashion week in Mumbai Achieved as the Best Creative student and Best study tour presentation Activities and Societies: Participated in the Burn Curate Contest in the category of Fashion at the Lakme Fashion Week held at Mumbai. Participated in group presentations related to fashion. Attended Market Surveys held by famous Indian Designers and retail companies along with my colleagues. Created garments based on various themes within a group to bring out a beautiful collection.