lorenzo thomas
director of welcome office
About
Experienced Director Of Front Office with a demonstrated history of working in the hospitality industry. Skilled in Event Planning, Microsoft Excel, Hospitality Management, Customer Service, and Microsoft Word. Strong operations professional with a Bachelor of Business Administration (B.B.A.) focused in Tourism and Travel Services Management from University of southern Mississippi.
united states
washington
hospitality
customer service, event planning, microsoft office, event management, hospitality, training, leadership, team building, social media, hospitality management, management, microsoft word, microsoft excel, powerpoint
Experience
gsm
walt disney world
volunteer
ymca of orange county
director of welcome office
w hotels
director of housekeeping
w hotels
I have increased and maintained cleanliness scores year over year. Implemented various changes to run a smoother operation with a reduced talent turnover rate and not only meeting productivity requirements but exceeding them by coming in under budgeted hours.
style talent coach
w hotels
Education
the university of southern mississippi
travel services management
lorenzo thomas's Contact Information
Phone
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