Lorenzo Johnson, MBA, CAPM

• Partner with enterprise sales teams to design and deliver customized AI CTRL solutions that translate technical AI/ML capabilities into measurable business value across the full sales cycle • Serve as technical advisor for enterprise AI adoption, conducting product demonstrations, proof-of-concepts, and technical presentations for both technical stakeholders and executive decision-makers • Enable secure, scalable AI deployment through Expedient's fully managed AI CTRL platform—providing access to leading public and private AI models with enterprise-grade security, governance, and data integration • Support 4–5 account executives in closing complex enterprise deals across industries including healthcare, finance, and manufacturing • Contribute to RFP responses, technical proposals, and solution architecture documentation while collaborating with Product Development and Customer Success teams • Drive responsible AI innovation by helping enterprises eliminate shadow AI and deploy governed AI solutions in days rather than months

Online retailer and aquarium service company offering reef-themed home goods, art, live coral, and apparel. • Developed and managed all aspects of a coral aquaculture business, securing partnerships with 23 aquarium stores nationwide. • Designed and operated a state-of-the-art coral aquaculture facility, pioneering techniques in a niche market.

• Promoted to support technical expansion for existing accounts in SMB–Mid Enterprise segments • Partner with CSMs and CAEs to uncover upsell, renewal, and optimization opportunities across existing clients such as Hilti, NerdWallet, and Mitsubishi. • Own post-sale solution engineering efforts, including technical discovery, workflow redesign, and API-led integrations. • Lead complex proof-of-concepts and sandbox environments to validate LLM chatbot workflows, WFM configurations, and CRM/telephony integrations. • Serve as technical SME for Shopify and Dialpad Workforce Management (Surfboard), offering internal enablement and customer-facing guidance. • Contributed to winning RFPs for enterprise clients including Indiana University, supporting compliance, integration, and security documentation. • Lead rep enablement sessions for upcoming product releases • Act as key liaison for data integrity across systems via REST API, GCP stack, and CRM mappings.

• Achieved President’s Club in FY25 by supporting $2M in closed new-logo business (333% to target). • Delivered 400+ live technical demos across industries, tailoring experiences for buyers in higher ed, fintech, and industrial verticals. •Scoped and configured HTML-based chatbots, IVRs with data dips, overhead paging, and analog-to-VoIP migrations. • Participated in industry expos (Google Next, Customer Connect) as technical representative of Dialpad’s AI solutions.

• Surpassed sales targets with 124% attainment in Q2 FY23, driving new business opportunities in the mid-market segment. • Excelled in video discovery demos and outbound prospecting, building strong client relationships and maximizing outreach efficiency. • Inaugural hire for Phoenix Sales Development Team

Boutique talent consultancy for growth-stage companies. • Managed six client portfolios including Paradigm Sports and Metropolis, maintaining 300+ candidate pipelines.

-Engineer the national recruitment infrastructure to attain a 400% increase in incoming cohort size from 25 to 100+ fellows. -Forge nationwide partnerships with universities, local governments, and peer nonprofits to build fellowship support. -Cultivated a 9% improvement in candidate satisfaction with the recruitment and selection process. -Manage a nationwide network of campus ambassadors who will help with sourcing outstanding candidates.

-Selected from a highly competitive pool of applicants as 1 of 25 members of the inaugural Hometown Fellows Cohort to serve as a leader in connecting challenges and resources in communities -Research and develop policy proposals surrounding various poverty solutions including driver’s licensure access reform, guaranteed income, and refugee settlement -Engagement in a month-long public policy focused leadership development institute at Harvard, Tufts, and Georgetown Universities, in preparation for work with economic and statistical data, theories and principles related to public policy

-Service to the City of Detroit as project manager for the Chief Operating Officer’s portfolio of 16 departments -Directly responsible for the implementation of the Mayor’s Strategic Plan for Transportation, including documentation of findings, preparation of recommendations, data analysis and ensuring successful functioning of newly implemented systems or procedures -Through cultivation of strategic relationships, contribute and coordinate solutions to the development of marquee Mayoral initiatives including: Project GOAL Line, The Joe Louis Greenway, and Detroit’s Sustainability Action Agenda

-Professionally consulted a portfolio of 15+ aquarium maintenance contracts -Project managed large scale aquarium installations -Leveraged expert level knowledge to meet customer needs in both retail and commercial environment

-Ensured complete customer satisfaction in a fast-paced environment -Developed consumer and commercial customer solutions to local and national accounts -Managed 100+ truck fleet inventory daily for 8 Penske locations

-Accurately enter information into various computer programs including Microsoft Excel and UA Financials -Maintain and updated filing, inventory, mailing and database systems using a computer. -Assist with the daily departmental communications via telephone, Skype, and interdepartmental mail

The PPEL major encourages deep understanding of the moral and historical foundations of economic institutions and political-legal structures. Graduates excel in logical thinking and complex conceptual analysis, skills that are increasingly important in public policy and business.