Loren Alfaro

· Participate in department planning to provide HR guidance. · Serve as the point-of-contact for employee requests, proactively seeking solutions, in consultation with the VP, HR and Site Director, to provide policy guidance and interpretation. · Partner with supervisors and managers regarding employee relations, performance management, and hiring that is consistent with Company values, policies and practices. · Work closely with Recruiting; lead new hire onboarding process after a job offer is accepted. · Administer the compensation program; monitors the performance evaluation program. · Assist in evaluation of reports, decisions and results of department in relation to established goals. · Recommend new approaches, policies and procedure to continually improve efficiency of the department and services performed. · Maintains all human resources information systems and records and complies with all record keeping laws and regulations. · Maintains compliance with federal, state and local employment and benefits laws and regulations. · Assist in coordination of employee recognition events and special programs.

o Oversaw all job openings and assisted with screening applicants, conducting interviews and making job offers o Reviewed and maintained job descriptions, physical demands and training phases up to date. o Provided counseling and dispute resolution regarding employee issues to workers and management by consulting with supervisors and all levels of management. Determined appropriate responses to disputes and reviewed consistency of actions. o Worked as a resource for the Plant managers regarding company policies, collective bargaining agreement, benefits, ADP, and Affirmative Action. o Conducted follow-up meetings with new employees and monitored turnover trends, conducted exit interviews and communicated opportunities. o Assisted in identifying, developing and facilitating supervisory training courses; preparing lesson plans; conducting research and working with subject matter experts. o Assisted Safety Manager with monitoring Safety Program Compliance. Oversaw scheduling and tracking of monthly safety training completion. o Assisted employees with benefit enrollment, leave of absence, FMLA, Short & long-term disability applications and process. o Tracked leave times associated with FMLA & Short and Long term disability and facilitated employee’s return to work. Maintained communication with management on leave times for employees and return to work dates. o Supervised activities of both the Receptionist and HR representatives.

o Assessed all referrals for eligibility for all health care programs, assisted with the application process, and followed case to ensure continued enrollment. o Conducted outreach and education in the community to promote the exchange of information with clients and other community organizations. o Maintained contact with community agencies to promote the exchange of information and facilitate use of these services on behalf of participants and Portico Healthnet. o Provided services in Spanish and translation services when required by client.

Cum Laude