PHILIP JIMENEZ (EN - SP - PT)

May 2024 – Feb 2025 Coscuez, Boyacá (Onsite – 21x7 Critical Operation) Network & Security Transformation: Spearheaded the architectural redesign of the site’s network and Wi-Fi infrastructure, implementing segmented access and MAC-based authentication to significantly harden security and boost operational performance . Mission-Critical Connectivity: Engineered and integrated a satellite connectivity solution (Starlink) with a Fortinet failover system, guaranteeing 99.9% uptime for essential mining operations in a geographically challenging and remote environment . Standardization & Governance: Defined and documented comprehensive technical policies for network and security, aligning 24x7 IT operations with global efficiency and sustainability standards . Operational Resiliency: Managed infrastructure stability under a high-pressure 21x7 shift model, ensuring the seamless evolution of platform standards and technical documentation .

Infrastructure & Global Support Engineer / Global Operations Lead | OLX Autos Aug 2022 – Jan 2023 | Bogota, Colombia (Hybrid) Core Priority: Strategic Infrastructure Deployment (Colombia): Spearheaded the end-to-end infrastructure rollout for the new 22,000 m² corporate headquarters in Bogota, managing technical design, high-standard connectivity, and equipment procurement to ensure 100% operational readiness. Regional Governance & Platform Management (LATAM): Orchestrated and secured enterprise ecosystems (Okta SSO, Google Workspace, and Microsoft 365) for operations in Colombia and Latin America, ensuring seamless integration and alignment with regional business goals. Global Reach & Operational Continuity (Europe & Asia): Delivered expert-level support and governance for global operations, extending technical standards to Europe and Asia as a key contributor to the global IT ecosystem. Advanced Device Management (MDM): Leveraged Microsoft Intune, JAMF Pro, and Azure AD to standardize and secure mobile and desktop assets at scale, ensuring strict compliance with global corporate security policies. Knowledge Engineering & Efficiency: Designed comprehensive technical frameworks and onboarding playbooks for teams in Colombia and abroad, significantly reducing time-to-productivity and optimizing knowledge transfer across different time zones.

Technology Coordinator / Infrastructure Architect | Microlink S.A.S. Jul 2020 – Feb 2022 | Bogota, Colombia (Hybrid) Financial Optimization & Strategic Architecting: Achieved USD 120,000 in annual operational savings by conducting rigorous Cloud vs. On-premise evaluations and migrating mission-critical workloads to a more cost-effective infrastructure . ERP Modernization & Performance: Spearheaded the full migration of SAP Business One from v9.3 to v10, optimizing SQL Server databases to ensure stability for high-concurrency environments . Infrastructure Resiliency: Redesigned the server architecture on VMware ESXi, segregating critical roles (SAP, AD, RDP, File Server) to enhance security and fault tolerance . Business Continuity & Hybrid Model: Engineered the company's hybrid-work technology model during the pandemic, standardizing unified backup processes across VMware and GCP to guarantee 24/7 data availability . Strategic Advisory (Ongoing): Following my tenure, I was re-engaged as an independent consultant to lead a strategic shift to Proxmox and pfSense, further reducing licensing overhead and TCO (Total Cost of Ownership).

Testing Engineer Consultant | Ericsson - Claro Inspira Project | Precoom Conducted diverse tests on the FullStack platform. Translated technical documentation for Precoom. Collaborated with teams from various cultures and disciplines.

Support Engineer Provided technical support to international customers in multiple languages, including English, Portuguese, and Spanish, for Presence application versions V8.1, V9.1, V9.2, and V10.X. Specialized in Asterisk, Avaya, VMware, and networking and routing field support.

Consultant, IT Engineer

Consultant at Aldanet in LHR Americas Support Engineer Managed infrastructure, networks, and telecommunications as a key support engineer

Ing De Sistemas, ICT Asisstant.

Tecnico Junior