London Sheaff

Managed customer invoices and purchase orders using LightSpeed DMS, Excel, and QuickBooks to streamline daily accounting workflows. Processed financial records for boat-slip rentals, retail sales, and service fees with consistent accuracy. Improved transaction organization and ensured timely billing by preparing inter-company invoices between the café and marina operations.

Crafted thousands of meals and beverages in a fast-paced environment, delivering timely, accurate customer service during peak hours. Supported smooth operations by restocking ingredients and maintaining organized inventory. Assisted with private catering events, coordinating food preparation and service to ensure a positive client experience.

Supported daily retail operations by assisting customers, processing transactions, and selling merchandise and boating supplies. Delivered a positive customer experience by providing product guidance and efficient checkout. Oversaw inventory management, restocking items and maintaining organized, appealing product displays to ensure strong sales performance.

Managed a crew of 3+ employees, ensuring timely completion of high-quality boat cleaning service for over 20 clients per week. Delegated tasks, supervised daily operations and maintained strong communication with clientele to maximize team efficiency and output.