Lola ZHANG

1. Data Center Client Development & Relationship Management Drive global business development for data center solutions, identify and acquire new enterprise partners and clients across overseas markets. Manage and nurture long-term strategic client relationships, conduct regular business alignment and demand exploration, and resolve client business and project concerns proactively to sustain stable and high-quality client portfolios. 2. Global Market Strategy Formulation & Participation Participate in global market research, analyze regional industry trends, market demands and competitor landscapes. Collaborate with internal teams to devise and iterate global go-to-market and business development strategies for data center solutions, and tailor localized market expansion plans to drive regional business growth and market penetration. 3. Brand Promotion & Exhibition Event Marketing Execute brand building and market promotion initiatives by participating in global data center industry exhibitions, forums and offline seminars. Deliver professional product and solution presentations, explore high-potential business leads, conduct systematic post-event lead nurturing, and strengthen global brand exposure and market reputation for our data center solutions. 4. Full-cycle Sales Collaboration & Customer Satisfaction Optimization Partner closely with pre-sales, sales, technical, delivery and after-sales teams throughout the full business lifecycle. Coordinate cross-team resources efficiently, align project progress and resolve business-related issues, optimize end-to-end client experience, and ensure high client satisfaction and successful business conversion and project delivery.

1. Key Account Sales; Relationship Management (UK Region) Managed end-to-end sales operations for key enterprise clients across the UK market. Responsible for client development, business negotiation and order conversion. Conducted frequent on-site client visits to deepen partnership trust, fully capture business demands, and maintain long-term stable strategic customer relationships. 2. Client Event Organization & Professional Training Delivery Planned, organized and executed regular customer engagement activities and professional product & solution training sessions for UK clients. Effectively improved clients’ product cognition and usage capability, enhanced customer stickiness, and created favorable conditions for repeat business and further cooperation. 3. After-sales Issue Resolution & Customer Satisfaction Maintenance Tracked and coordinated the resolution of customer after-sales problems throughout the whole process. Actively communicated with clients and cross-functional teams to quickly troubleshoot and resolve project and product-related issues. Consistently optimized customer experience and maintained high customer satisfaction and loyalty for regional accounts.