Lois Wong

Library/Internal - PM for the library's strategic priority #11 (Enabling the Library and University to benefit from artificial intelligence by leading the cross-campus program on generative AI and integrating AI into services responsibly.) This involves managing a budget, defining goals, and writing the project charter for each fiscal year. - Create an evaluation framework for vendor tools and internal projects to support consistent, responsible, and transparent decision-making around AI adoption. This is part of a larger conversation around the library strategy, principles, and values - Develop internal AI education for librarians and other information workers Campus Facing - Lead and plan AI initiatives and events in the library - Lecture and create self-paced courses on introductory AI, ethics/responsible use, and research applications for students and faculty - Provide research consultations

- Designed and implemented content strategy, including email campaigns, automations, user onboarding flow, and CRM use to drive top-of-funnel growth - Created documentation, SEO-optimized blog posts, and marketing/educational materials that help developers understand and integrate Novita’s AI Infra tools into their workflows (including model APIs, dedicated endpoints, and agent sandbox) - Represented Novita at workshops and events, shaping brand identity and developer community presence

- Technical Lead for the development a RAG-powered chatbot to navigate NIH AIM-AHEAD’s data science educational resources - Engineered prompts, evaluated outputs, and fine-tuned behavior for quality and accurate responses - Authored technical design documentation and presented updates/outcomes to technical architecture and decisions for technical and non-technical stakeholders

- Graded 80+ assignments per week (Canvas) for ”AI Essentials for Business,” (Professor Gordon Gao) and holding weekly office hours - Assisted in developing a 3-day workshop introducing prompt engineering and AI fundamentals to non-technical professionals

- Collaborated with a team of instructional designers and industry experts to create a series of internal Deep Learning and NLP courses for engineers, researchers, and annotators - Designed and implemented hands-on coding exercises using Jupyter notebooks to reinforce NLP concepts and provide practical experience - Established and adhered to style guides to maintain consistency in course materials - Delivered a research talk on Retrieval-Augmented Generation (RAG) and its educational applications

- Designed and implemented a SharePoint-based Knowledge Management System (KMS) with an integrated RAG chatbot to streamline organization-wide information access and enhance operational efficiency - Conducted user research and informational interviews to inform and ideate functionalities that directly address team needs - Proposed and researched the integration of a custom RAG Copilot ChatBot with SharePoint, replacing outdated rule-based mechanisms to improve information retrieval accuracy and overall system effectiveness.

- Analyzed and synthesized cutting-edge NLP research, transforming key concepts into a structured knowledge graph - Contributed over 180 insights to the collaborative research platform, regularly presenting updates and key findings - Contributed to a survey paper on the computational semantic analysis of metaphor

- Analyzed computational analyses in linguistics, focusing on Automata, Grammars, and Formal Language Theory - Investigated the impact of various formal grammars on encoding phonological structures and processes

Honors: Distinction in General Scholarship, Berkeley Transfer Scholarship I also picked up Berkeley's Professional Certificate in Machine Learning and Artificial Intelligence

I was homeschooled and enrolled in community college when I was 15. Coursework: Concepts of Criminal Law, Criminal Investigation, Principles and Procedures of the Justice System, Community Relations, Business Law, Sociology, American Government