Logan Luong
Deputy Head of Business Planning & Intelligence @ COURTS SINGAPORE
About
As a manager of electrical merchandising at Courts Singapore, I oversee the supplier relations, product management, and sales performance of TV and soundbars consumer products from consumer leading brands. With my strong negotiation and data analytics skills, I have secured favorable terms of trading, margins, and advertising support for the company, and optimized the store range and inventory levels to ensure profitability and customer satisfaction. I am also pursuing my MBA at the University of Illinois Urbana-Champaign, with a focus on business analytics and digital marketing. I aim to leverage my academic knowledge and professional experience to enhance my strategic thinking and decision making in the dynamic and competitive retail industry. My passion for learning and growth drives me to seek new challenges and opportunities to expand my horizons and contribute to the success of the organization.
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Singapore
Retail
Data Analytics, Supplier Negotiation, Planning Budgeting & Forecasting, Enterprise Resource Planning (ERP), Leadership, Applied Technology, Japanese, Project Management, Finance, Marketing, Microsoft Office, Microsoft PowerPoint, Teamwork, Public Speaking, Sales, Microsoft Excel, Purchase Management, Contract Negotiation
Experience
Deputy Head of Business Planning & Intelligence
COURTS SINGAPORE
Singapore
Senior Manager of Electrical Merchandising and Commercial Planning & Control
COURTS SINGAPORE
Singapore
Manager of Electrical Merchandising
COURTS SINGAPORE
Singapore
Executive - IT Merchandising
COURTS SINGAPORE
Singapore
Department Manager
COURTS SINGAPORE
Singapore
Set up and be in charge of IT Department of the flagship store - Courts Nojima The Heeren. Product knowledge is at its peak among salespeople and share during training sessions. Monitor sales figures, analyze and interpret data and trends, and forward planning. Ensure expected service performance and customer experiences are managed and sustained. Manage stock levels and availability to minimize aged stock and stock loss. Handle customer complaints and authorized to offer remedies on behalf of the department. - NEX (Serangoon, North-East Singapore) - Causeway Point (Woodlands, North Singapore) - The Heeren (Orchard, Central Singapore)
Graduate Associate
COURTS SINGAPORE
Singapore
Develop product knowledge and learn how to handle customers in many scenarios. Accelerated learning program on retail management including customer engagement, customer service support, inventory management and performance assessment. -Megastore (Tampines, East Singapore)
Teaching Assistant
Ritsumeikan Asia Pacific University
Beppu, Oita, Japan
Courses in charge: - Tourism Development and Planning course - Introduction to Tourism and Hospitality course - Supply Chain Management course - Study Skills and Academic Writing seminar - English language classes - Basic Japanese seminar
Education
University of Illinois Urbana-Champaign
Business Analytics and Digital Marketing
Ritsumeikan Asia Pacific University
Marketing
Logan Luong's Contact Information
Phone
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