loanne truong

* Perform data entry to capture prospect students’ information * Compiled, copied, sorted, and filed records of office activities and business transactions * Thoroughly assisted callers and directed them to the proper person or department

* Planned and executed “Women Empowering Programs” among coordinators and fellow co-workers * Received trainings on the different aspects of sexual assault, domestic violence, and stalking * Created and distributed unique marketing visuals using Microsoft Publisher for events held on Cal Poly campus

* Ensured high customer satisfaction by attending to customers’ needs * Prepared and operated back-up video cameras throughout the wedding day * Utilized artistic skills to capture essential sceneries and candid footages during wedding days

* Employed advanced MS Excel functions to create tables and graphs for senior management presentations. * Utilized MS Access to more effectively compile and document a database of over 500 department’s report records * Co-developed a database structure for end-users through MS Access to improve process efficiency within departments * Utilized clear and concise communication and carefully managed relationship to have efficient and effective support in my tasks

Southern California Edison (SCE), an Edison International company, is one of the nation's largest investor-owned utilities. Our service territory includes about 430 cities and communities with a total customer base of about 4.9 million residential and business accounts. The company serves nearly 14 million people in a 50,000 square-mile service area with Central, Coastal and Southern California.SCE is regulated by the California Public Utilities Commission and the Federal Energy Regulatory Commission. The company maintains more than 115,000 miles of transmission lines and approximately 1.5 million electricity poles. In order to continue powering California's growing population and economy, SCE plans to invest up to $20.4 billion over the next four years expanding and strengthening its electric system infrastructure.

* Leadership Symposium Planning Committee Member (2012) * Supported the Executive Director in implementing the committee's agenda by executing different projects * Contributed in the design development of 2012 AAPA Symposium booklet * Communicated consistently with board members and vendors through meetings, emails and phone calls for products and services * AAPA Graduation Planning Committee Member (2013) * Supported the Planning Leads in implementing the committee's agenda by executing different projects * Developed a budget report to include all line items leading to the graduation * Participated and contributed in the development of the graduation from beginning to end * Designed and printed mentees' and volunteers' certificates and graduation poster boards

Activities and Societies: Professional in Human Resources Association