Loan Nguyen

Import shipment management - In charge of declaring new product registration for general food and dietary supplement food - Manage the plan of ordering product oversea - Custom management Warehouse and inventory management - Understand well process and monitor warehouse daily operation including goods receiving, pick and pack, return handling, appropriate storage to ensure high efficient, 100% accuracy and on time delivery following client’s request. - Deal with the labeling in Vietnamese language and stick it on product after cargo arrival at warehouse and before cargo storage. - Monitor stock location rotation and inventory control Daily operation to supply chain activities to chain stores - Monitor and tracking Purchase order status for hyper chain stores, CVS: BigC, Emart, Lotte, Aeon, Coop xtra, Satra, Vinmart, Bach Hoa Xanh, Guardian, GS 25… - Delivery documentation preparation, routing arrangement by delivery points, delivery receipt collection, and cargo return arrangement. Other - Make logistics, warehouse, inventory and payment related reports and update them regularly - New suppliers including 3 PL, customs broker, domestic distribution trucker development - Bidding for global transportation, customs clearance, domestic distribution, warehousing business to ensure getting the best rate - Suppliers performance evaluation and service improvement regularly for 3PL (Forwarder, warehouse service provider), Customs broker, domestic distribution trucker - Improvement, total cost reduction and supplier diversity goals

Serve as coordinator between the factory, clients, 3rd parties to ensure on-time delivery of $1.2m per month averagely of overseas orders Personally researched and contracted additional shipping lines to provide customers with greater flexibility and less-expensive shipping options, improving on-time delivery to 98% in 2017 - Daily monitored new sales orders status and delivery of existing orders - Coordinated with factory and related departments to make monthly and weekly delivery plan to the most accurate and ensure shipments delivered as required - To monitor closely customs broker's handling of export shipments and to settle all potential problems which may occur during shipments arrangement - Received goods in warehouse, entered PO in ERP system, shipped goods outbound. - Ensured punctual and precise on shipping documents (LC, DP, TT) - In charge of budget projection and cost management to ensure the cost effectiveness including: services providers bidding, freight controlling, trucking fee… - Coordinated with vendor and Government organization to arrange document serving import/ export activities and ensure all the logistics activities are in line with Law and Regulations of Vietnam and exported/ imported countries - Foreseen demand of international markets and work with internal departments to control closely stock/ warehouse status and find solutions if needed with the ultimate purpose: to ensure stable supply to customers and effective production plan of factory - Control export activities: manage purchase order of distributors, ensure shipment and payment on time

- Followed up new orders, maintained contract service - Managed paperwork to active, provide product information - Prepared action plans (monthly, weekly) and schedules (as daily) - Placed orders and checked production schedule with factories - Coordinated closely with various departments to ensure timely completion of enquiries, delivery of products and resolution of customer complaints - Ensured that orders were delivered within the contract agreed time period - Checked stock with customer and suggested new orders, ensure the monthly assigned turnover allocated, achieved end of year targets - Customer service

- In-charges of all activities related to import and export - Reviewed and prepared the full shipping docs for customs clearance - Arranged import-export schedule, contacted to shipping line to book vessel space for shipments, check freight cost - Identified HS code for new import goods and applied return of import tax - Applied raw material quota to Ministry of Health