Lloyd Godfrey
Sr. Director, Field Operations @ CosmoProf Beauty
About
Innovative and strategic leader with extensive industry experience specializing in driving sales and turning around markets. Demonstrated success accelerating business by building profitability and positively navigating diverse markets and cultures. Collaborative team leader who builds high performing teams through increasing performance, creating data-driven decisions, enhancing processes, and inspiring purpose. Clear communicator who builds relationships and fosters trust with peers, clients, and stakeholders to achieve individual and corporate goals.
United States
Argyle
Retail
Business Analytics, Communication, Labor Management, Technology Platform Initiatives, Customer Relations, Real Estate Opening, Real Estate Development, Finance, Merchandise Planning and Allocation, Marketing, Store Operations, Visual Presentation, Leadership, Company Building, Strategic Planning, Business Operation, Employee Engagement, Drive performance, Enhance Process, Lead People
Experience

North America Head of Stores
Baltimore, Maryland
Led United States, Canada and Mexico markets totaling $1.1B in sales and oversaw team of four Regional Directors, 29 District Managers, 220 stores and over 10,000 Teammates. Scope: Factory House, Factory House Home Team Concept, Brand House (premium channel) and Clearance House stores. • Achieved record-breaking revenue and KPI results due to design and implementation of Brand turn-around and growth strategy. • Amplified OMNI channel growth (through SFS, EA and BOPIS) to $60M of revenue by optimizing the operational playbook to provide a seamless consumer journey. • Established NA Retail as a “Great Place To Work” by focusing on developing, rewarding, and retaining talent. • Successfully launched new Career Framework and Census Model with purpose of creating one integrated solution that drives engagement, simplifies the operating platform, and provides a clear cross functional career path. • Successful launch of UA Rewards Loyalty program, driving +100% comp increase in Athlete Data Capture to build consumer file base, drive revenue, and position North America for future growth.

Associate Vice President - Dressbarn
Midwest Region
Responsible for $175M. Led the Midwest team of 11 DMs, 185 stores and 1,700 associates. • #1 ranked in the Brand. Accelerated the region’s top line, KPI, and loyal customer metrics. • Elevated talent agenda: establishing strategic bench and upgraded talent.

Senior Vice President of Store Operations
Columbus, Ohio
Responsible for $4 Billion in sales, exceeded plan by $34 Million, +5% comp, +8% increase in margin dollar with store expenses down $6.5 Million to budget. • Led team of a VP, two Directors and a team of 55 Leaders with over 1,600 stores and 50,000 associates. • Drove significant growth in CRM through athlete data capture growth +30% comp, +86% in Q4.

Zone Vice President
Orange County, California
Directed team AVP, six RDs, 83 DMs, 833 stores and 30,000 associates - West Coast to the Mid-West. • Drove exceptional financial results of $1.4 Billion of sales in the Western Zone. FY 2014 +2.% to sales plan, +$32 Million, +6.2% comp growth; converted 46% + 3% comp growth • Impacted and influenced the operational playbook for the brand. Finance modeling and reporting, HR and talent acquisition, product allocation, visual execution, strategic testing and in-store customer feedback. • Delivered an accelerated talent agenda to build a high performing and dynamic leadership team.

Regional Director
Orange County, California
#1 ranked in the Brand 2012 for sales to plan, comp and conversion growth. • Responsible for $250M. Led team of 11 DMs, Divisional Support Team (HR, LP), 110 stores and 5,000 associates across Southern California, Hawaii and Las Vegas, Nevada. • Implemented regional turn-around business strategy, accelerated talent and leadership pipeline agenda.

Divisional Director, Pacific Northwest
Portland, Oregon
#1 ranked in Brand after significant transforming business (financial results, talent, leadership pipeline, and brand standards). • Responsible for $260 Million in sales, eight Market Managers, divisional support team (HR, LP, Talent Acquisition and HR), 81 stores and 800 associates across Pacific Northwest and Hawaii. • Interim West RVP that led $1.4 Billion in sales, five Divisional Directors, 45 Market Managers and 477 stores.

Director of United States Nike Stores (In-Line)
Portland, Oregon
Produced $250 Million in sales by leading a team of three Divisional Directors, 32 store, over 1,800 associates, and opened new concept locations across the US. • Organized talent pipeline review for US Retail, growth potential assessments, talent calibration, and succession planning. Increased customer experience (NPS) results. Implemented a significant workforce reduction in US retail.

Zone Vice President, Western Zone, Old Navy
San Francisco, CA
Responsible for $1.4 Billion in sales with 24 new stores generating $106 Million. Led the Western Zone Leadership Team of three Regional Directors, 21 District Managers, 189 stores with over 8,000 associates. • Successfully developed talent management/leadership pipeline process to upgrade and reposition/produce talent.

Zone Vice President, Old Navy Canada
Toronto, ON Canada
#1 in top-line growth, over $650 Million in sales. Led Canadian leadership team of a RD, eight DMs, zone support staff and 65 stores. Impact HR/legal teams and Canada merchandise org (process, flow, product/pricing strategies). • Developed and implemented a three year functional strategy Long Range Plan (LRP). Restored above target results in financial metric growth and customer experience results.

Senior Director, Logistics/Facilities (Head Quarters), Old Navy
San Francisco, CA
• Established “Great Running Store” strategy to bring new best practices and establish operational excellence platforms in all functions of the business for 1,100 stores and $5 Billion in sales • Scope included ten leaders, new and remodeled stores, labor model, replenishment and receiving of merchandise, markdown process, training and certification, logistics and supply chain. • Opened 180 new and remodeled stores in two years. • Defined new divisional Ops and Communications for organization structure, strategies, upgraded talent, operational best practices, logistics, and supply chain and procurement.

Director of Stores Canada, Old Navy
Toronto, ON Canada
Launched most successful new brand internationally in Gap Inc. Exceeded all targets - $300 Million in sales in the first year. • Built a leadership team of one RD, four DMs and 28 stores. Significant impact on cross functional leadership teams, HQ Canada merchant teams, Store Ops, Marketing and Visual.

District Team Leader, Mervyn's California
Phoenix, Arizona
• District Team Leader (1998-99), Arizona and Nevada • Manager Regional Store Operations (1997-98), Dallas, Texas • Store Team Leader (1994-97), Houston, Texas • Area Team Leader (1989-94), Dallas/El Paso, Texas and Miami, Florida
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