Laura Ballester
Associate Technical Account Manager @ Yardi
About
With over nine years at Apple, I specialize in technical support, workflow optimization, and team development. As a Genius at Apple, I streamline processes, manage high-volume workflows, and coach teams to deliver seamless customer experiences. Beyond technical expertise, I’m driven by continuous learning, adaptability, and solving complex challenges. I thrive in fast-paced environments where I can optimize operations, mentor others, and drive meaningful impact—and I’m always looking for opportunities to grow. Let’s connect!
United States
Durham
Consumer Electronics
Time Management, Documentation, Organization Skills, Customer Interaction, Teamwork, Cross-functional Team Leadership, Management, Problem Solving, Communication, Technical Support, Troubleshooting, Customer Support, Customer Experience, Administration, iOS, Apple Hardware, Technical Learning, Apple Software, Professional Phone Skills, Microsoft PowerPoint
Experience
Associate Technical Account Manager
Yardi
Genius
Apple
Durham, NC
Lead (ISE)
Apple
Durham, North Carolina, United States
Technical Expert
Apple
Durham, NC
Genius Administrator
Apple
Boca Raton, FL
Technical Expert
Apple
Boca Raton, FL
Product Specialist
Apple
Orlando, FL
Social Media Manager | Web Designer | Studio Intern
Solid Sound Studios
Pompano Beach, Florida
Bartender
WOB Bar & Kitchen
Orlando, FL
Bar Manager & Bartender
TAP Global Beer Collection
Delray Beach, FL
Education
Valencia College
Durham Technical Community College
Computer Science
Durham Technical Community College
Laura Ballester's Contact Information
Phone
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