llana anderson

Assist with grand opening lounge, working night shifts. Responsible for the opening and closing of the lounge.

Coordinate activities of dining room personnel to provide fast and courteous service to patrons. Schedule dining reservations and arrange parties or special services for diners. Greets guests, escort them to tables, and provide menus. Answer phone calls and provide information regarding the establishment and/or make over-the-phone reservations.

Assist local downtown area establishment, working part-time lunch and happy hour shifts. Responsible for the opening and closing of the sports bar.

Directly served and interacted with patrons as one of the public image professional Bartenders at one of downtown Knoxville’s elite gathering location. Responsible for the opening and/or closing of the restaurant/bar, with effective management and direction of restaurant operations.

Key responsibilities include managing inquiries and making effective contact with prospective student athletes via phone, letter mailings, or email, in addition to conducting student interviews in person. Strong verbal and written communication skills were needed, as well as the ability to maintain confidentiality of the stated business. Also assisted the Assistant Athletic Director of Student-Athlete Relations and Letterman with Pro-Timing Day.

Assisted in day-to-day operations of the athletic training area within the athletic department. Provided athletic injury evaluation and documentation; developing, implementing and documenting athletic injury rehabilitation, as well as athletic team practice preparation and coverage.

Responsible for managing the daily operations of our restaurant, including the selection, development and performance management of employees. In addition, oversee the inventory and ordering of food and supplies, oversee social media performance and marketing, schedule and coordinate events, optimize profits and ensure that guests are satisfied with their experience.

Liaise with superior(s) to make decisions for operational activities and set strategic goals. Monitor the day-to-day running of business to ensure smooth progress in all departments. Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements. Manage processes and coordinate material and resources allocation. Oversee customer support processes. Revise and/or formulate policies and promote their implementation. Manage relationships/agreements with external partners/vendors. Ensure that the company runs with legality and conformity to established regulations. Amongst all of the aforementioned responsibilities, I handle invoicing, Accounts Payable and payroll.

* Responsible for ensuring a smooth onboarding experience for Providers by successfully getting Provider contracted, credentialed and demographically loaded into Cigna-HealthSpring’s multiple systems. Providing support to Network Operations staff. * Responsible for the coordination and tracking of Provider credentialing. * Responsible for the loading of Provider data into multiple systems * Act as a SME (subject matter expert) for Provider demographic loading into all Cigna-HealthSpring systems. * Provide support for questions and issues raised by staff and provide answers as quickly as possible - supporting the timeliness of the review or outreach. * Handle P4Q Agreements such as getting required signatures, loading into all Cigna-HealthSpring systems, etc.

Activities and Societies: University of Tennessee Student Athletic Trainer