Liz Pagel

IT Transformation Programs Sourcing Leadership

- Total Category Spend: $522.7M • Lead and develop a new team dedicated to formulating and implementing sourcing and category management strategies to enhance cost efficiency, quality, and value in third-party vendor partnerships. • Collaborate closely with leaders across IT, Operations, Finance, Commercial Markets, Health Services and other divisions to ensure alignment with business objectives and drive continuous improvement in vendor sourcing results.

- Negotiation results in cost reduction and cost avoidance: 2025 - 13.1M | 2024 - $12M | 2023 - $4.5M • Led and developed a new team responsible for creating and executing contract negotiation strategies to enhance cost efficiency, quality and value in third-party vendor relationships. • Collaborated closely with leaders across IT, Operations, Finance, Commercial Markets, Health Services and other divisions to ensure alignment with business objectives and drive continuous improvement in contract negotiation, contract management and vendor strategic partnerships.

• Led negotiations for strategic initiatives for Tech, Operations and Finance.

- Developed and managed category strategy for 5 of Medtronic's Operating Units. Total Category Spend: $107M • Managed supplier relationships and formulated strategies to leverage supplier strengths and capabilities in the development and manufacturing of Medtronic medical products. • Managed supplier performance to achieve quality, on-time delivery and cost objectives. • Developed and successfully executed supplier selection strategies and contract negotiations. • Provided Product Development project leadership to cross-functional teams including Engineering, OpEx, and Quality.

- Managed relationship with Boston Scientific’s largest Direct Materials Supplier. Spend: $150M • Developed and successfully executed new long-term Global Supply Agreements, Quality Agreements and various other contracts. • Negotiations consistently delivered year-over-year pricing improvements, surpassing established targets. • Identified and negotiated new business opportunities to align with commodity strategies, while steering supplier engagement to meet performance objectives, support project schedules, and drive cost reduction initiatives. • Provided strategic guidance to internal stakeholders to help maximize benefits for Boston Scientific. • Created Service Level Performance metrics and managed ongoing supplier performance improvements. • Implemented performance dashboard reporting and facilitated monthly and quarterly meetings to review key metrics and reports. • Led the resolution of supplier performance challenges including issues related to product development, manufacturing defects and product delivery.

Program Management and Vendor Operations - Mobilized and Operated Target Canada/Vendor Co-Sourced IT Operating Model – 130 Member Team. • Oversaw engagement processes and deliverables, ensuring consistent performance across the team. • Negotiated IT Vendor agreements to enhance delivery efficiency and achieve stronger financial outcomes. • Developed and implemented “Run State” processes including service definition, performance objectives, and a global interaction model to streamline operations. • Managed commercial relationships with primary vendor partners, maintaining accountability for key business objectives. • Defined, executed, and monitored multiple vendor Service Level Agreements for all technology applications, supporting robust service standards. • Renegotiated IT Vendor Support Agreements, resulting in improved delivery efficiencies and financial benefits valued at $2M annually. • Led various IT enhancement projects and programs, such as the Optimized Operating Resource Model, Capacity Planning Reporting Model, Service Readiness Model, and additional initiatives to support operational excellence.

- Primary Sourcing Negotiator for Target Canada IT Vendors • Negotiated $25.7M Vendor Co-Sourced Services Agreement, creating and implementing Target’s first outcome-based co-sourced agreement. This program delivered expense optimization results, achieving savings of $18.9M. • Successfully negotiated $25.6M Target Canada IT Systems Integration Vendor Partner Services Agreement, solidifying the long-term relationship with a key vendor partner and supporting enhanced operational capabilities.