Liza Ihneif, PMP®, LSS-GB

Strategic Roadmap Development: - Developed strategic roadmaps for the bank’s transformation in key BOJ functions using the OKR methodology. - Aligned roadmaps with long-term goals, setting measurable milestones to track progress toward the bank's end state. - Collaborated across departments to ensure cohesive execution and alignment of roadmap initiatives. Automation and Progress Tracking: - Automated roadmap progress tracking through collaboration with vendors, building dashboards for data analysis and risk identification. - Created requirement documents and implemented tracking tools for efficient monitoring. - Integrated risk management into dashboards to provide early warnings on potential issues. Risk Management: - Established a standardized risk management process for all roadmaps and initiatives within the strategy department. - Developed a risk register to track, assess, and mitigate potential disruptions. - Conducted regular risk assessments to ensure proactive handling of emerging threats. Change Management: - Designed and executed change management plans using the ADKAR methodology to ensure stakeholder buy-in. - Conducted awareness campaigns and events to engage key stakeholders and address resistance. - Monitored adoption rates and feedback to adjust change strategies as needed.

System Management: - Understand how various system modules interact at an organizational level - Optimize, train stakeholders, and ensure proper use and management of Avertrа's ERP system to optimize operations (specifically resource management, internal time tracking, and more) - Continuously research potential improvements or automation of system interactions. Internal Automation: - Manage the automation infrastructure at an organizational level (specifically people & culture, pre-sales & sales, and more) - Prioritize applications, features, and modules according to business needs and risk assessments. - Ensure successful development and implementation of new applications. Operational Improvement: - Identify gaps and risks in Operations, Executive Management, People & Culture, Sales, etc. - Suggest internal project plans to address inefficiencies and gaps. - Launch internal projects to enhance specific areas in need of improvement. - Oversee internal project management, assigning tasks and ensuring timely, KPI-driven completion. - Ensure proper management and maintenance of post-project activities.Monitor and log any updates or changes to relevant policies. Business Continuity & Risk Management: - Created & implemented an enhanced business continuity process - Conduct a monthly check in, ensure critical external factors are reported, and the key stakeholders are aligned in creating BC plans - Identify and log risks using analysis tools suited to each situation. - Conduct monthly risk assessments to identify areas for improvement. - Track departmental and corporate goal achievement - Identify risks that may prevent project completion and work to resolve them. Research & Analysis: - Stay up-to-date with industry findings and trends that can be applied within the organization. - Define internal projects required as per the findings - Analyze internal projects to measure impact and report on any changes

Project Management - Managed 4+ end-to-end projects, achieving on-time delivery and stakeholder satisfaction - Led planning, budgeting, and risk management, reducing project risks through proactive mitigation strategies - Delivered executive level reporting on project performance, improving visibility and decision-making for stakeholders - Applied agile methodologies (JIRA), improving team productivity and delivery efficiency

Small sized online business, producing products for School Students, tasks included: Receive products, conduct total quality management, package and coordinate delivery process.