liz knott

liz knott

program manager

About

Qualifications Summary Goal-oriented manager with a 7-year progressive experience career in supervising. I am a motivated self starter whom is a fast learner and Great at multi-tasking. Proven success in sales training, customer satisfaction, operations, payroll management and visual merchandising. Demonstrated track record in new client repor, recruiting, and building strong sales teams, with excellent leadership and staff management Skills. I am open-minded, adapt easily to change, very quickly master new methods and procedures. Proven ability in motivating staff and Earning their full cooperation and respect along with the ability to wear many different hats in diversified environments. I am very focused And detailed oriented, great with follow up, communication and training to achieve success at all levels.

Country

united states

City

bakersfield

Industry

civic & social organization

Skill

program management, training, mental health, leadership, management, recruiting, interviews, case management, communication, community outreach, customer service, leadership development, policy, team building, organizational development, administration, nonprofits, strategic planning, customer satisfaction, conflict resolution, government, program development, coaching

Experience

the geo group, inc.

program manager

the geo group, inc.

us army

business administrator and telecommunication specialist

us army

1984-7 - 1996-6 · 12 yrs
mental health services

recovery advocate

mental health services

2008-5 - 2009-4 · 1 yr

* Work with parolees and help reunite them with their family. Transport and advocate for the participants in * And out of court. Provide resource services information To the client preparing them to exit the program. * Have one on one and group meetings weekly with all (FOTEP) participants. Build relationships with parole * Officers and recruit parolees that may qualify for an open bed when available. Work closely with the program * Manager and the counselors on a daily basis. * Transport clients * Case Management * Prepare monthly accountability reports * Advocate for Women and Children in court

johnson sober house

manager

johnson sober house

2002-1 - 2008-5 · 6 yrs 5 mos

* Communicate with regional center counselor to ensure service plans are implemented. Advocate on clients * Behalf with other agencies to ensure clients financial and housing needs are met. Setup and prepare group * Meetings addressing complex substance, abuse, emotional, and mental problems. * Conduct weekly case conference meetings with case manager. * Manage cases and treatment plans for the clients. * Maintain and make appropriate adjustments to case plans as needed as required by SLE guidelines. * Interview Clients * Maintain client’s confidential files. * Schedule conferences, order office supplies, Process presentations, Coordinate maintenance support and * Work directly with counselors to coordinate meeting and personal visits.

mobilecomm

senior account executive

mobilecomm

1995-1 - 2001-1 · 6 yrs 1 mo

* Sales training and Development * Major Account Sales * New Product Case Development * Competitive Strategy Development * Product Promotions * Customer Service Dispute Resolver * 2

mental health services & frccc

counseling supervisor

mental health services & frccc

2008-5 - Present · 18 yrs 5 mos

* Work with all departments of the facility to help and maintain the daily operations of the facility. * Overall coordination of supervision of program’s services. * Provides supervision and direction to Program Counselors in the implementation of treatment curriculum * And deliver of program services. * Schedules all participants into treatment activities. * Participates in case conferences. * Ensures the Individual Treatment and Rehabilitative Plan matches the needs of the participants. * Ensures groups and classes are conducted as scheduled. * Approves the participant’s movement through program phases. * Supervises the administration of the treatment needs assessment process of all newly arrived participants. * Facilitates groups and educational classes on a fill-in basis as needed. * Display commitment to and knowledge of program policy and procedure and is able to interpret these to * Staff, participants and other programs and community as needed. * Provides training and cross training to program staff and CDCR staff as directed by the Program Manager.

Education

national university

national university

university of phoenix

university of phoenix

marketing

2001-1 - 2002-1 · 1 yr 1 mo
bakersfield college

bakersfield college

marketing

bakersfield college

bakersfield college

communication

2012-1 - 2013-1 · 1 yr 1 mo

liz knott's Contact Information

Email

******@***.com

Phone

(**) *** ****

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