Liurel Bravo

Lead Generation & Prospecting: Actively hunt for new business within assigned territory through cold calling, door knocking, networking events, and external referral networks Consistently meet or exceed weekly activity targets, including cold call and in‑person engagement quotas Client Engagement & Needs Analysis: Identify and assess customer communication and technology needs Present tailored solutions that improve connectivity, productivity, and operational efficiency for SMB clients Account Development & Growth: Develop new accounts while expanding existing relationships through long‑term partnership building Position AT&T as a trusted advisor by aligning solutions with each client’s business objectives Consultative Selling: Leverage industry knowledge and trend analysis to uncover opportunities and overcome objections Apply solution‑based selling strategies to close complex, value‑driven sales opportunities Proposal & RFP Development: Prepare and deliver responses to RFPs, recommending fiber, mobility, and integrated technology solutions that meet customer requirements. Strategic Account Initiatives: Design and execute strategic plans to grow and retain revenue within assigned accounts Maintain high levels of customer satisfaction while maximizing lifetime account value Field & Team Collaboration: Conduct customer visits in the field while collaborating with cross‑functional teams from assigned office locations to drive shared success

• Secures strategic License Agreements with high-value MDU/MTU owners, builders, and developers, granting Verizon rights to construct hybrid wireless-to-the-premises networks and deploy essential infrastructure. • Negotiates and closes long-term, non-exclusive contracts for cooperative marketing of internet and mobility services, generating new business and driving top-line revenue growth for Verizon. • Drove industry-leading results, recognized as the Top BDM in Miami YTD (2025) and #2 BDM in South Florida YTD (2025). • Initiates face-to-face contact with key buying influencers to present, propose, and secure marketing rights in direct competition with providers. • Developes and qualifies leads across the territory, utilizing cold-calling, partner-selling, and modern social selling techniques to expand sales pipeline. • Serve as a consultative expert on the competitive environment and Verizon's technical advantages to effectively position voice and broadband services as the provider of choice.

• Consistently exceeded sales targets by acquiring new business and incremental revenue. • Consulted with customers to identify business challenges, recommending and selling groundbreaking integrated software solutions including Cloud, Security, ISP, VoIP, and Google platforms. • Delivered innovative business solutions, resulting in a powerful return for customers and concurrent growth in Verizon's revenue. • Managed, retained, and grew the existing customer base, building relationships with key decision makers. • Achieved Ranked 10th Nationally Dec (2024) and Rank 1st in the Florida, Alabama, Mississippi Market Dec (2024).

• Grew the B2B platform by maintaining relationships and prospecting key accounts. • Managed supplier relationships and negotiated prices to maximize profits on inventory purchases. • Coordinated with sales and marketing to successfully launch go-to-market strategies and promotions.

• Cultivated a high-performing environment for direct reports, leading to boosted sales productivity and continuous improvement. • Recruited, hired, and trained sales teams to sell telecommunications services to both consumer and business customers. • Engaged in full business operations, including budgeting, forecasting, and providing sales reports.

• Built, developed, and supervised a team of Solution Specialists to exceed all sales goals. • Provided ongoing sales training and supported the team to exceed sales, retention, quality, and service objectives. • Engaged in sales strategy development to ensure products and services were effectively showcased throughout the store. • Oversaw the operations security and safety of the store. • Led by example and modelled Verizon’s credo at all times.

• Inspired customers about new solutions by identifying their needs and proposing the best options, features, and benefits, helped them choose what to buy, and closed the sale. • Demonstrated and educated customers on how to use their new devices and services. • Built strong customer relationships to earn customer trust and long-term loyalty.

Supported all store departments to exceed sales goals and provide superior customer experience. • Oversaw entire front-end operations, assigning associate goals, following up, and coaching. • Ensured customer satisfactions were met via solutions and support. • Opened and closed store as manager on duty and key holder. • Completed store bank deposits and daily till settlements. • Encouraged rewards membership, and replacement and service plans on merchandise. • Exemplified and inspired superior customer experience amongst team members.

Overlooked entire electronics department while on shift. Processed incoming merchandise and stocked floor. Regulated and displayed promotional items. Computed weekly category counts on high ticket merchandise. Encouraged rewards membership, replacement and service plans on merchandise. Processed credit card applications. Ensured superior customer service.

Served ad mentor to junior team members. Opened and closed store. Answered questions regarding the store and its merchandise. Computed sales prices, total purchases and processed payments. Demonstrated use and care of merchandise. Greeted customers and ascertained customers' needs. Maintained knowledge of current promotions, policies regarding payment and exchanges and security practices.

Coursework towards a Bachelor of Business Administration (BBA) in Human Resources Management