lissa chesky

gerente de customer success

Country

brazil

City

novo hamburgo

Industry

market research

Skill

economia, microsoft office, atendimento ao cliente, pesquisa, microsoft excel, autodesenvolvimento, ciclo pdca, microsoft project, microsoft powerpoint, econometria, microsoft word, eviews, stata, start ups, stakeholder management, change management

Experience

innovation full analyst

sindipeças | abipeças

2018-2 - 2019-3 · 1 yr 2 mos

gerente de customer success

flowsense - inteligência de mercado

facilitadora de gestÃ o

makena máquinas equipamentos e lubrificantes ltda

2014-12 - 2015-8 · 9 mos

In partnership with Falconi. Utilization of continuous improvement using the PDCA cycle: Identification of the problem using the financial statements. Pareto, Ishikawa and action plan.

estÃ gio

banco do brasil

2010-9 - 2011-8 · 1 yr

Customer and backoffice services.

customer success manager

flowsense

2019-4 - Present · 7 yrs 6 mos

monitora de introduÃ Ã o Ã econometria

universidade federal de santa maria

2010-1 - 2010-6 · 6 mos

Activities using Stata, supervising tests and practical exams. Reinforcement of the subjects and final paper.

secretaria do diretÃ³rio acadÃªmico de economia

universidade federal de santa maria

2008-7 - 2009-7 · 1 yr 1 mo

Participation in meetings. Organization and promotion of the Academic Week.

analista de economia pleno

sindipeças - sindicato nacional da indústria de componentes para veículos automotores

2016-6 - 2018-11 · 2 yrs 6 mos

* Applied economics to the Brazilian industry. Sales, Investments and Trade Balance forecasting. * Economic diagnosis and implications. * Presentations to the public. Economic assessory to the chairman and directors. Relations with associates, investors, government, universities, OEM's and more. * Monthly and annual studies of the automotive sector. Strategic planning and process management.