Lishih (Alisa) Yao

[Business Strategy & Development] • Successfully founded and scaled a startup, achieving a breakeven point in three years • Conducted thorough market research and developed a comprehensive business plan & go-to-market strategy • Developed and implemented customer outreach strategy, resulting in significant B2B enterprise signings (e.g. McDonald’s, Audi) • Created persuasive pitch decks for potential investors [Product Management] • Led product design and development from inception to launch • Managed and collaborated cross-functionally with tech and product teams throughout the design and testing process [Business Operations] • Spearheaded financial planning and analysis (FP&A) initiatives • Optimized operation resources planning and allocation • Cultivated and maintained relationships with corporate clients at all levels (VP to manager) • Established and optimized standard procedures, systems, and workflows for end-user management, service delivery, and customer communications, resulting in a 30% boost in productivity and a 50% reduction in waiting time • Successfully recruited, trained, and supervised a multi-functional team to provide timely legal support through legal chatbots and phone calls.

Core courses: Corporate Finance, Strategy Formulation, Business Analytics, Economics, Accounting, and Marketing Elective courses: Operation Management, Supply Chain Management (SCM), Operation Strategy, Pricing Strategy, Entrepreneurial Strategy