Lisandro Delfino

Vice President & General Manager - LatAm Bank Partnerships @ American Express

About

As Vice President and General Manager in the Latin American region, I lead and manage the relationships with business partners in 20 countries. My current strategic objectives include promoting American Express as a leader in premium financial services and growing the American Express brand internationally. I graduated with a degree in Economics from the University of Belgrano and hold a Master’s in Business Administration from the University of Buenos Aires. Prior to joining the American Express family, I held leadership positions in Citibank, Banco Rio, and AIG Consumer Finance. I currently reside in Mexico with my family and enjoy reading, playing tennis, and golf. Specialties: Payment Systems - Credit Cards - Amex - Mastercard - VISA - Consumer Banking - Negotiation - Retail Financial Services - Cobranded Cards - Fintech - Insurance - Cross-sell - Coalition Loyalty - Marketing - Sales - Segmentation - Digital - Portfolio Management - Activation & Retention - e-commerce - Merchant - Small Business Financing - Working Capital #viewsmyown

Country

Mexico

City

Mexico City

Industry

Financial Services

Skill

Credit Cards, Payments, Financial Services, Electronic Payments, Relationship Management, Business Development, Product Management, Strategic Planning, P&L Management, Portfolio Management, Banking, Merchant Services, Team Leadership, Risk Management, Competitive Analysis, Strategy, Leadership, Management, Business Strategy, Customer Acquisition

Experience

Vice President & General Manager - LatAm Bank Partnerships

American Express

2015-7 - Present · 11 yrs 3 mos

Mexico City Area, Mexico

I am responsible for overall management in 20 countries and maintaining business relationships with over 20 leading banks and trading partners. I established and developed the AXP Licensing business (Issuing/Acquiring) across Argentina, Mexico, Colombia, Venezuela, Central America and Caribbean. I am also accountable for maintaining American Express as a market leader in financial services through high-value products and services, and develop new products for various consumer segments.

VP & GM - Global Network Partnerships LAC

American Express

2013-5 - 2015-6 · 2 yrs 2 mos

Mexico City Area, Mexico

During my role as Vice President and General Manager, I established and developed the Franchises and Licensing business (Global Network Partnerships) across Argentina, Mexico and Puerto Rico. Furthermore, I drove business results by delivering key performance indicators of PTI, Revenues, Billings, Expenses, and NI. I also identified business opportunities and delivered Drive Card Issuing strategy with partners in the region.

VP Head of Acquisition and Business Development

American Express

2013-2 - 2013-5 · 4 mos

Mexico City Area, Mexico

As a Vice President Head of Acquisition, I concentrated on growing the acceptance of electronic payments in Mexico. I was also responsible for strengthening the American Express relationship and brand with merchants, acquirers, and processors. I provided overall leadership for the account management team that is accountable for reaffirming American Express premium value.