lisa cass
higher education client director
united kingdom
birmingham
computer software
marketing strategy, solution selling, lead generation, sales management, business analysis, strategic planning, business planning, crm, business development, customer satisfaction, product management, product development, public sector, go to market strategy, sales strategy, prince 2 practitioner, customer experience, customer retention, product design, marketing communications, problem solving, customer oriented
Experience
cx applications client director
oracle
business development director|crm|learning technologies|stakeholder|higher education
interactive software ltd
director
greystone systems
Primary responsibilities involved the implementation of bespoke Customer Relationship Management applications such as Achiever, Pivotal and GoldMine. My role encompassed the management of the Professional Services team and direct Account Management for larger accounts. Typical customers included large telecoms manufacturers, internet providers, public sector bodies and other large corporates.
higher education client director
oracle
Working with Universities to modernise back office processes including ERP, Student Management, Planning & Budgeting and Business Intelligence.
Education
cim | the chartered institute of marketing
birmingham city university
business studies
lisa cass's Contact Information
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