lisa finley

united states

oklahoma city

gambling & casinos

customer retention, contact centers, customer satisfaction, call centers, social media, customer service, workforce management, account management, sales management, social networking, credit, business development, customer experience, telephony, leadership, skip tracing, inbound marketing, quality assurance, customer service management, ivr, direct sales, customer engagement, third party collections, telemarketing, customer relations, corporate communications, communication training, business communications, communication skills, social skills, supervisory experience, selling skills, crm, collections management, special collections, telephony systems, computer software training, escalation resolution, speech analytics, job coaching, private collections, bpo, building relationships, lead generation, cold calling, employee training, outsourcing, professional services, sales presentations, sales process