Lisa Mescalchin

• Management of information flow between sales office and production site in China (Shenzhen) • Product management, packaging, and related certifications • Documentation related to air and sea freight (imports) • Use of management software for orders, delivery notes, product records, and goods in/out movements

Linguistic mediator for Chinese and English language in hospitals, schools and institutions

• Manage a team of 10 people (merchandisers, QC, shipper and accountants) • Receive and analyze all new projects to assign to merchandisers • Prepare offers and terms of sales to submit to customers • Control correspondence with factories, headquarter and customers • Confirm/reject bulk orders presenting doubts of conformity • Take action in case of production problems and find the most effective solution • Supervise all quality controls on samples and bulk products before approving shipments • Ensure that all products respect all regulations on restricted substance use • Visits to suppliers to check productions, discuss prices, solve orders related problems • Sourcing new suppliers and visit their production sites • Prepare reports regarding office performances, deliveries, quality problems, sales • Take care of annual inventory • Create common rules and procedures for the whole office • Review and approve office expenses • Design filing system for digital and paper materials • Project changes to ERP system and instruct IT technicians on the modifications needed • Maintain office efficiency by taking care of all problems related to its functionality • Research, recruitment and training of office staff. • Controls on staff attendance records and monthly payrolls

• Liaise among the Italian office and the Chinese factory and suppliers • Follow the whole samples process (from the first prototype to the final selling sample) • Receive all orders from customers to hand over to suppliers • Oversee the production process making sure that goods are produced on time • Monitor products standards and implement quality-controls (materials, cloth dyeing, application of strass, packaging, labels and handtags,…)