lisa ambrosini

* Greet patients * check-in * answer phones * prepare charts * general clerical duties

* Responsible for reconciling and posting all charges and cash for a busy four doctor practice on a daily basis * verification of patient insurance * scheduled appointments * handled phone calls from 100+ patients per day on an 8-line phone system.

Started as a seasonal temp and worked up to supervising eight to twenty; employees while managing a store with an annual volume of one million dollars; developed excellent customer service and personnel skills that allowed me to recruit, motivate, and train employees and management staff. Trained employees in cash handling, merchandising, inventory control, and loss prevention. Performed employee evaluations and other related tasks. Consistently received superior performance reviews from management.

* Manage staff of five in the practice's insurance and billing department for six physicians * charge/payment entry and reconciliation * EOB/denials reconciliation * collections * appointment scheduling * insurance verification * insurance/hospital re- credentialing * daily deposit * patient calls/questions * general office duties Front Office Duties: answer phones * appointment scheduling * greet and check in patients * prepare charts * check out patients and collect appropriate payments * general front office duties

Primary inventory contact; reconciled revenue, prepared deposits, corrected inventory discrepancies, ordered new equipment (based on inventory levels)