Lionel Soh Wen Min

• Understanding customer’s business and critical processes, and devise business solutions or services that will help customers to increase productivity and reduce costs. • Outstanding sales mentality to engage, present and work closely with sales support operations. • Technically competent and able to integrate business and technical requirements into a good business proposal, maintaining excellent understanding of solutions and services in conjunction with business benefits. • Greatly involved in the project management with partnership with NCS Singapore Pte Ltd on School Standard Operating Environment (SSOE) Managed Print Services • Constant achievement of Performance Against Target

• Responsible for the renewal and overall sales of high-tech service and support agreements to an established customer base • Proven track record in ASEAN and ANZ markets • Constant achievement of sales targets every quarter • Top sales for Q2 2013 and selected for incentive trip to Osaka • Efficient use of databases to research accounts and uncover new opportunities • Able to work effectively with 200-300 accounts per quarter • Highly proficient in channel managements with daily communications with partners • Generate sales quotations for customers, using dedicated sales database systems • Ensure the integrity of client information maintained in the database systems • Assist with streamlining of systems and processes to further enhance automation and efficiency

• Daily status update of Blotter report and information entry to the system • Processing of all claims and reimbursements for the Private Banking department • Compilation and generation of various performance and expenses reports of the department • Assisting in smooth transition of system migration and user interface testing • Perform administrative work such as data entry and filing of documents

• Trouble-shooting any error in system flow and updating of various transaction and error reports • Coordinating with various department to ensure all customers’ enquires are resolved • Assist in daily inventory cycle count to ensure no discrepancy • Liaising with various forwarders to ensure smooth shipment operations • Assist in smooth transaction flow including raising credit or debit notes to suppliers or customers • Perform transactional administrative work and generation of Shipping Documents • Assist in stock taking every month end and quarter-end