Nikhil Sharma
UX Research Director @ Google
About
I lead a global team of researchers and research managers for Payments at Google including Google Pay, Wallet, GPay India and Payment Platform for Google. Building the most impactful research teams is not just my job but my passion. At Google, I also built and led UX research teams for Assistant, Display Ads and Video Ads. I'm skilled at directing qualitative and quantitative research. From my past scholarly life, I have multiple publications in Human Computer Interaction. I've also taught UX Research & Design at graduate-school level. I have formal training in design (Architect) and have 20+ years of experience in the design & product development.
United States
Mountain View
Information Technology & Services
Leadership, Research Design, Qualitative Research, Statistics, Human-computer Interaction, Ethnography, User-centered Design, Research, Usability Testing, Experimental Design, Interaction Design, User Experience, Quantitative Analysis, Contextual Inquiry, Heuristic Evaluation, Data Analysis, R, User Interface Design, Teaching, Human Factors
Experience

UX Research Director
Mountain View
2024 onwards: Director & Head of Payments Research 2022- 2024: Manager & Lead for US Payment Experiences 2019- 2022 : Manager & Lead for Merchant Payment Experiences 2017-2019: Manager & Lead for Display + Video Ads 2014-2016: Manager & Lead for Voice Search & Google Assistant 2012- 2014: Lead Researcher for Search personalization

Graduate Researcher
University of Michigan School of Information
Research on how people search and make sense of collected information

Architect
Urban Space Designers and Planners
Meerut Area, India
Designer on housing/apartment projects, multiplex cinemas and commercial projects. Oversaw drafting and implementation of designs.
Nikhil Sharma's Contact Information
Phone
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