Linh Ngo (Lynn)

Brand: PUMA

● Managed end-to-end development for key global buyers, primarily Mark’s Work Wearhouse (~1.4M pcs/year), with exposure to Under Armour, Tommy Hilfiger, and DXLG. Coordinated with 10+ cross-functional teams (R&BD, sample room, purchasing, yarn, knitting, dyeing, etc.) to ensure approval rates above 90% across development stages, and meet seasonal GTM timelines. ● Handled up to 25+ styles simultaneously during peak season across casual & sportwear categories (T-shirt, hoodie, pants, etc.), and working with a wide range of knit fabrics (SJ, fleece, rib, double-face), while continuously updating product knowledge through internal merchandising, material, and trend training programs. ● Supported initial costing, product feasibility, and material selection, helping align development decisions with target cost expectations and overall margin goals. ● Led development execution for major fleece innovation (3A Shambhala), resolving fabric quality, testing challenges through collaboration with related departments, then enabling bulk launch (~$1.7M revenue), and supporting team recognition through consecutive performance awards tied to $9.24M turnover (2025), 100% on-time delivery, and improved quality score (8.5/10). ● Supported business growth through repeat program retention and style expansion (3–4 new styles/season), contributing to volume growth from 1.3M → 1.8M pcs/year. ● Developed new buyer pipeline, including Under Armour via trading partners, managing 11 styles (~250K pcs/year) across kid athleticwear categories.

● Coordinated bulk production lifecycle across 3 factories (Vietnam, Indonesia, and Cambodia), acting as the main liaison with Buyer (Walmart), HQ sourcing (Korea), mills, and internal teams to ensure smooth execution from handover to shipment. ● Monitored WIP and TNA across 4-5 styles/season with order volumes averaging 2 million pcs/order, tracking approvals (PP, TOP, testing, packaging) and resolving production issues to support >90% on-time delivery. ● Followed fit comments, testing requirements with 3rd party labs, and production status throughout bulk stages, ensuring product consistency and compliance with buyer quality standards. ● Supported multi-factory production operations by placing fabric and trim POs, maintaining accurate production records, and consolidating daily updates for HQ to ensure alignment across fast-moving bulk timelines.

● Managed order processing from PO receipt through shipment by verifying order details, updating data, tracking progress, handling customers’ inquiries, and requests regarding orders. ● Prepared an exported order report to support a daily order execution in a high-volume order tracking environment (~180 POs/week).