Nguyen Thi Linh Dan

I am Nguyen Thi Linh Dan, a Business Analyst and Product Owner with over three years of experience delivering AI-driven, cloud-based, and automation-focused products. I specialize in bridging business needs with technology solutions, covering the full product lifecycle from requirement analysis and solution design to delivery, adoption, and continuous improvement. I have hands-on experience working on AI chatbots, AI agents, and enterprise automation platforms, where I translate complex business and system requirements into clear functional specifications, user stories, workflows, and data flow designs. I work closely with engineering, UX/UI, and operations teams to ensure solutions are scalable, maintainable, and aligned with real business value. A key strength of mine is the practical application of AI and LLM tools such as ChatGPT and Claude to enhance requirement analysis, documentation quality, conversational design, and operational efficiency. I also regularly review product KPIs and user data to drive data-informed decisions and product improvements. I hold a Bachelor’s degree in International Economics from Foreign Trade University (GPA 3.7/4.0) and have a strong analytical foundation, demonstrated through multiple awards in national-level mathematics competitions. This background supports my structured thinking, problem-solving ability, and attention to detail in complex systems. I am passionate about building AI-powered products that scale, improve operational efficiency, and deliver measurable impact. I am particularly interested in roles at the intersection of AI, data, and enterprise systems, where I can grow long-term and contribute as a trusted Business Analyst and Product Owner.