Mike Zhao

I will lead the strategic planning process. You are responsible for devising a sales strategy that aligns with the company's overall goals, including setting sales targets and forecasting revenue. Market analysis is essential. You must stay up to date on market trends and competitor activities to identify growth opportunities and inform strategic decisions. Revenue Generation: You must lead the team to meet and exceed sales targets, focusing on revenue growth. You will manage customer relationships. You will manage the maintenance of strong relationships with key customers, ensuring their satisfaction and fostering loyalty. You will lead the team. You will build and manage the sales team, providing them with the guidance and support they need to achieve their full potential. Performance monitoring is your responsibility. You will track the team's performance against set KPIs and make strategic adjustments to improve results. You will manage the budget. You will manage the sales budget, ensuring that resources are used effectively to drive sales and profitability. You must have product knowledge. You must have a thorough understanding of your company's products or services to effectively communicate their benefits to customers. You will collaborate with others to achieve results. You will collaborate with other departments, including marketing and product development, to ensure a cohesive customer experience. Business Development: You will seek out new business opportunities and partnerships to expand the company's market reach. Sales Forecasting: You will prepare accurate sales forecasts based on market insights and team performance, guiding strategic planning.

Built an overseas sales team from scratch and designed and built the company's official website. Expanded from a single customer acquisition channel on Ali's international website to multi-channel customer acquisition through trade shows, independent websites and social media. Market Research: Conduct research to identify new markets and customer segments for the company's products. Sales Strategy: Develop sales strategies to penetrate international markets and meet revenue targets. Customer Acquisition: Source new clients through various channels, including Alibaba International and other platforms. Order Management: Handle the complete sales cycle from lead generation to order fulfillment. Team Coordination: Coordinate with internal teams to ensure smooth operations and customer satisfaction. Export Compliance: Ensure all transactions adhere to international trade laws and regulations. Logistics Management: Arrange for efficient shipping and delivery of products to international customers. Documentation: Prepare and review export documentation to avoid delays and ensure compliance. Performance Tracking: Monitor team performance against sales targets and take corrective actions when needed. Budget Oversight: Oversee the sales budget, ensuring expenses are aligned with company financial goals.

Since 2016, with the expansion of the company's team, it has expanded from the previous two teams in Central America to four teams in Central America, India and Taiwan. I volunteered to apply to the project management team to face the new challenge. Thanks for the team's recognition and encouragement. During this period, I learnt project management from scratch to finally leave the company with a promotion to Senior Project Manager.

It was an honour to join Arris (later acquired by Commscope) as the first person in the SQA team in Shenzhen. The company's perfect training system and personal efforts have enabled me to work my way up from Assistant Engineer to Senior Engineer.

Graduated with distinction from the Computer Science and Technology program at Central South University, a leading institution known for its rigorous academic curriculum and research opportunities. Developed a strong foundation in software development, algorithms, data structures, and computer systems, with a focus on practical applications and theoretical knowledge. Actively engaged in academic and research projects, collaborating with peers and professors to explore cutting-edge technologies and contribute to the field. Participated in the university's coding competitions and hackathons, enhancing problem-solving skills and gaining recognition for innovative solutions. Served as a teaching assistant for introductory programming courses, fostering a collaborative learning environment and helping students overcome conceptual challenges. It laid a solid foundation for outstanding performance in my career after graduation.