lindsay hoff

Evaluate, organize, and prioritize global requests from MBA2 internal teams and the marketplace to optimize and help Product Management drive the innovation of the Advertising products to be monetized and customer focused. Liaison between the Product Teams and MBA2 to better communication, drive MBA2 requirements and help MBA2 teams understand product features/releases and roadmap. Provide first class product expertise and facilitate product technical support to MBA2 global teams.

* Promoted to oversee daily network, server, and systems maintenance, administration, backup, and security for a 540-user community located in 21 branches across the Mid-Atlantic region. Also supported senior consultants with IT project implementations. Performed quality assurance (QA) of fixed asset tracking * bill coding * and vendor coordination, relationship management, and issue resolution

Resolved end-user issues in a timely matter, supporting all company systems, software, laptops/desktops, and computer/telephony networks for 540 employees in 21 locations. Submitted daily jobs to back up AS/400 systems, reported network and ASP portal outages, managed vendors and updates, tracked and reported IS assets to accounting for appropriate billing to branches, built computers and laptops using imaging processes, and maintained computer build checklist. Trained support desk new-hires and assisted in system upgrades, migrations, and implementations.

Promoted from Technical Application Analyst to the Manager of Global Publisher Operations to build and manage a global team to support customers on NAVTEQ’s four interactive advertising platforms. Worked with Product Management to develop and enhance NAVTEQ’s interactive advertising platforms making the products competitive in the marketplace. Accountable for providing excellent customer service/training/support, comprehensive application troubleshooting/analysis, and rapid resolution of issues.

Hired by global technology firm to be a team player committed in supporting virtually all aspects of the software development lifecycle (SDLC), project-coordinate the build process, UAT testing, documentation, and support post production technical issues of high-tech traffic systems used by TV stations/B2B customers in the US

Joined the management team to conduct product analysis as the Manager of Product Optimization. Acted as a business liaison between Sales and technical product management teams to evaluate, organize, and prioritize global requests to enhance Nokia's Mobile Display ad serving platforms making the products competitive in the marketplace. Promoted to Product Manager to continue as product and business analyst and in parallel fulfilled the void of Operations Manger.

LiquidHub is a digital integrator, a next generation agency, that partners with businesses to improve customer engagement and drive growth. With operations in North America, Asia, and Europe, we empower the leading companies by delivering superior user experience and technology enablement. Our customers in financial services, life sciences, healthcare, insurance, and retail benefit from our commitment to thought leadership, design, and delivery quality.We support our clients' enterprise goals through planning, execution, and management of end-to-end customer engagement solutions, from marketing through technology. LiquidHub's agile and responsive teams bring innovative creative and design, deep technology expertise, thought leadership, and business-relevant solutions to every partnership.