lindsay burtcel

Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted adviser relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed

* Represent the radio station at broadcasts and events out in the community. * Engaging with listeners and promoting the station * Knowledge of sports as well as the radio hosts

* Oversee all substitute placements within the Camden City School District and long term placements within numerous New Jersey School Districts * Ensuring attainment of strategic sales goals * Through working with the New Jersey Department of Education, Improved Teacher fill rate from 69% to 93% over a one year time period * Provide detailed information and reports to Director of Human Resources, Business Administrator, and Senior School officials * Producing weekly, monthly, and quarterly status reports

* Establish productive, professional relationships with key personnel in assigned customer accounts. * Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers expectations. * Meets assigned targets for profitable sales volume and strategic objectivesin assigned accounts * Proactively assess, clarify and validate customer needs on an ongoing basis. * Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

* As a Total Solutions Manager at Broadview Networks, I worked closely with C-level executives, Presidents and Vice Presidents, Business Owners and IT Managers to help them implement solutions that directly impact their business’ bottom lines. Lead generation. understanding the requirements of the customers * keeping updated on the advancements in the telecommunications industry * advising customers on products and services * coordinating with other departments * and attending meetings or training sessions on both product knowledge and sales.

Activities and Societies: Phi Sigma Sigma, National Kidney Foundation, Alex's Lemonade Stand