Lindsay Chow

Executive Operations -Efficiently managed the calendars for the President with internal and external Executive Assistants to seamlessly schedule and reschedule meetings. -Ruthlessly prioritized prioritized the President’s time on the calendar to ensure a balance of time for work and meetings -Responsible for ensuring accuracy and reconciliation of receipts and expenses using Fiori -Managed domestic travel through SAP Concur, including arranging accommodations and transportation ensuring a seamless and high quality travel experience -Consistently ensured President was well nourished throughout the day Client & Vendor Management -Initial and consistent point of contact with current and new clients and their executive support -Consistently maintained a professional and accommodating attitude when interacting with critical clients and organizations -Proactively identified and evaluated potential vendors, ensuring the selection of new partners that align with organizational standards and objectives Event Management -Organized quarterly town hall meetings which included five regional offices -Ideated and successfully executed three cultural centric events to promote employee engagement. Events included holiday cookie and ornament decoration, take your kids to work day and a DIY flower bar. -Planned, coordinated and successfully hosted an office opening party for prospective and current clients within one month of start date. Event included, vendor management and procurement, run of show coordination, client profile packets, event signage and invitation management -Successfully hosted a holiday party for 200 plus employees which included venue identification, contract negotiations and internal and external communication

Executive Operations -Efficiently managed the calendars for the CEO and General Counsel by collaborating with internal and external Executive Assistants to seamlessly schedule and reschedule meetings. -Responsible for managing the CEO’s monthly expenses by ensuring accuracy and reconciliation of receipts and expenses using Expensify -Managed domestic and international travel for the CEO and family, including arranging accommodations, transportation and pre-ordered meal, ensuring a seamless and high quality travel experience -Arranged and ordered breakfast and lunch to be delivered daily domestically or international for CEO -Maintained a well stocked and clean office for the CEO in preparation for any office visits Vendor Management -In constant communication with private drivers to always have a deep understanding of CEO travel movement -Proactively identified and evaluated potential vendors, ensuring the selection of new partners that align with organizational standards and objectives Project Management -Conducted multiple research projects for CEO’s personal life surrounding rental properties and activities for children -Facilitated the selection of suitable preschools for CEO’s children by identifying top institutions and coordinating with Directors of Admissions to schedule personalized tours for the family Event Management -Successfully organized and executed a two day board meeting followed by a private dinner experience -Identified, organized and successfully executed a private wild life educational experience with the Wyoming Game & Fisheries department for the CEO and family -Managed and scheduled medical appointments for CEO and family members

Team Management -Managed a team of four full cycle high volume Senior Recruiters spread out across the Midwest -Coached Recruiting team through interview processes with experienced, inexperienced and career changing candidates -Maintained active and open lines of communication with all members of the recruiting team which consisted of weekly 1:1s and team meetings -Created individual training plans for Recruiters requiring more guidance in passive search techniques (ie. Linkedin Recruiter, Boolean sourcing) Talent Operations -Continuously gauged ROI with a variety of recruiting events to ensure efforts and budget was well utilized -Create, track and manage all hiring metrics and goals for the entire recruiting team as well as forecast goals for the following year -Managed ATS, Breezy, by ensuring teams consistent use of the platform Successfully pitched and purchased Linkedin Recruiter for the entire Recruiting team Strategic Growth Initiatives -Hired and trained a new Campus Recruiter as a part of a strategic initiative to reignite the firms college presence -Created a training program and process for newly hired Recruiters in order to help them be productive in their first 30-60-90 days -Collaborated cross functionally with Sales Managers and Partners to promote an excellent candidate experience and interview process -Worked hand in hand with Licensing, Operations and Training departments to clear candidates through background check and licensing process to get hired -Selected to be on two steering committees as a firm wide effort to attract diverse talent and inexperienced hires -Tasked with running niche, hard to fill searches for Partners and senior management

Strategic Recruiting -Managed full life cycle recruiting for tenured roles within the revenue side of the business with an emphasis on executive positions (Professional Services, Customer Success, Sales) -Trusted recruiting partner to executive leaders, which entailed presenting recruiting status to ELT every week -Work closely with onboarding and training team to ensure successful onboarding of candidate pre and post hire. This included launching background checks, running reference checks and appropriate technology -Recruited in the US and UK Team Management -Responsible for creating custom onboarding and training plans for new recruiting staff, increasing productivity in their first 30 days -Successfully hired, trained and onboarded two recruiters -Created, negotiated and delivered internal and external offers -Created and managed day to day resource allocation for entire recruiting team to ensure all recruiters got an even amount of roles in regard to complexity -Worked cross functionally with the Finance department to better understand and allocate current and forecasted roles -Created and ran internal recruiting trainings promoting best practices -Created and rolled out a coverage model for the recruiting team to ensure proper coverage while members are out on PTO -Responsible for negotiating vendor contracts with platforms such as Built In, LinkedIn and all 3rd party recruiting companies Employee Engagement -Identified, managed and supported the use of virtual all company events platform, CourseHorse, as a way to encourage team culture -Successfully planned and executed two all company holiday parties, one virtual and one in person. This included sourcing and selecting vendors, contract negotiation, all company communications regarding event logistics -Created custom graphic content surrounding company events and return to office guidelines -Sourced and purchased all company milestone and holiday gifts for employees in both the US & UK

Selected to temporarily step into this new role in order to fill an sudden and urgent staffing need. Simultaneously responsible for Recruiter and Executive Assistant role while maintaining a high level of confidentiality and professionalism at all times. Calendar Management -Actively maintained the daily calendar and inbox for the CEO and CFO by flagging and categorizing emails based on priority and urgency -Daily 1:1s with CEO to review calendar, inbox and any urgent matters. Also spent this time looking at upcoming weeks to ensure understanding of future events and priorities -Responsible for managing ad hoc meeting invite requests from employees to CEO and CFO by maintaining an accurate understanding of current company priorities Operations -Arranged all travel and meal reservations for CEO for both work and personal travel -Coordinated and planned two board meetings which included working with various EAs and board members months in advance -Ensured CEO remained aware of employee milestones such as engagements, birthdays, births and more -Responsible for executing DocuSign requests for CEO and CFO for the entire company in a timely manner -Took detailed minutes and notes for weekly ELT meeting and followed up on action items Employee Engagement -Planned intimate gatherings for CEO to interact with employees and executive leadership team -A trusted voice to CEO regarding any employee concerns

-Hired as companies first Recruiter as a part of a strategic initiative to increase company talent -Managed full life-cycle recruiting for technical and/or non-technical positions -Managed internal hiring manager expectations using market expertise, data and business acumen -Created more efficient business processes to streamline the interviewing and selection process, ultimately promoting a better candidate experience -Proactively source candidates through various channels, building and maintaining a strong network of talented candidates through market research and on-going relationship management for short and long term opportunities for a broad/deep range of positions -Consistently maintain a unique go to market strategy to attract the best talent for tough to fill, niche roles Work cross functionally with different departments in order to attract and retain the best talent

Waterstone is a boutique retained search firm focused on hard to fill technical and non-technical roles all across the United States. -Managed client expectations using market expertise, data and business acumen Assisted and developed thorough and efficient selection process for clients -Communicated, advised and reported on sourcing and recruiting strategies, market trends and health of candidate pipeline to clients -Proactively source candidates through various channels, building and maintaining a strong network of talented candidates through market research and on-going relationship management for short and long term opportunities for a broad/deep range of positions -Consistently maintain a unique go to market strategy to attract the best talent for tough to fill, niche roles Clients included: Kelly Scott Madison, Discount Tire, bFinance, Proudfoot, Liberty Advisor Group, inRiver

-Learned how to handle a full cycle recruiting process -Assisted senior consultants with sourcing, phone screens and candidate interviews -Deployed to sit on site with a client for 9 months and hire a majority of their Business Development Representatives

Consulting with business owners to find the best advertising program for their business. Manage a high volume of daily outbound sales calls to business owners across all verticals. Achieve and consistently exceed monthly sales goals.

Researching appropriate event partners to best promote movies for Sony Pictures, Open Road Films, Fathom Events and Magnolia Pictures. Every day responsibilities include: media lists creation, research, cold calling potential clients, pitching through email and phone communication with venues and film studios and attending advance film screenings.

Communicating with potential or newly admitted international students through email and webinars in order to provide them with an authentic student perspective.

Student teaching 3-5 University 101 transition courses for first year and transfer students with a full time academic advisor. While in class I serve as both a student teacher and mentor because of lessons learned from past personal experiences. Thus, I am often a liaison between my direct supervisor and my students.