linda zeiter

* Responsible for the daily processing of EFT files from 7 different * insurance providers for posting to patient accounts. This utilizes custom built file formatting processes in Microsoft * Access for upload to SMS. Includes troubleshooting, redesigns, and updates of process programs and ad-hoc/batch * updates.

* Responsible for development and production of daily, weekly, and * monthly reporting for the corporate Logistics department and satellite warehouses using Access and Actuate through * ODBC and JDBC. Maintain strong working relationship with warehouse management at 18 locations and provide data * analysis as a foundation for continuous improvement. Created and maintained tracking database for 70 truck delivery * fleet fuel and maintenance records. Assist with warehouse moves and inventories as needed.

* Business Consulting. Responsible for standard and customized reporting on * a daily, weekly, and monthly basis in a telemarketing facility. Reporting for all levels from phone reps to corporate * management. Reporting is done through Concerto Compose It and Microsoft Excel and Access with ODBC. Work as a * team with the Senior Analyst to back up functions and perform additional support. I have reduced data entry time * significantly for the department through the development of ODBC and CSV transfers to external applications

* Responsible for the daily tracking of data and the design and * maintenance of related daily, weekly, monthly and custom reports for three production departments and the * Administration office using Microsoft Excel and Access. Streamlined data entry, tracking, and reporting through the * design and implementation of Microsoft Access database applications. In the role of Y2K coordinator, succeeded in * bringing in a contracting firm for whole plant remediation. Other duties included basic maintenance of departmental * PC's and peripherals and coordination of PC and network troubleshooting and repairs with a consultant. This company * is a QS9000 certified Tier One OEM automotive supplier.

Updated and maintained catalog library, member files, and processed and expedited member purchase orders.

* Responsible for handling incoming calls, account * disputes, credit line increases and all aspects of account maintenance including collections. Special projects included * credit fraud detection and fraud research on new applications and existing accounts.

* Responsible for creation and maintenance of VBA automation in * Microsoft Office applications for report production as well as ad-hoc reporting utilizing mainframe, Oracle database and * proprietary systems. Worked in a team with many levels of management and developers to create final products based * on multi-platform data sources. * September 1998--April 2000: functioned as a Quality Assurance * Technician, responsible for the detailed final check and release of statistical reports to customers. These positions * require timeliness, the ability to multi-task, an extreme eye for detail, and a constant awareness of customer * requirements and shipping deadlines. Improved checking time by 80% by utilizing Excel filters to calculate drill down * totals for report checking, and trained others in the department to use this method.