Linda Boden, B.Sc.H, C.R.S., CRM, CIP

Fast-paced office, Client-facing, public-facing, Executive Assistant to the General Manager, Assistant General Manager, and Community Relations (Sales & Marketing) Team. Medical Assistant to the Nursing Team

Responsible for data input and maintenance of benefits information (i.e. new hires, master data changes, terminations), and records management. Also have responsibility for benefit enrolments and maintenance in Dayforce, feeding to the Plan Sponsor Services (PSS), alongside the Finance (Payroll) team. Performs front line customer service duties. Cross-functional administrative support. Working within multiple overlapping deadlines, processes contracts, monthly statements, yearly statements, rental increases, N9’s, and ancillary charges in Medecare. Processes invoices in SAGE. Manages office supplies budget and tuck shop. Chairs department, committee and management meetings. Processes Bank deposits in excess of $500,000 monthly. Oversees Reception/Admin Team with 6 direct reports. Experience as a strong team player; self-directed with the ability to work independently with minimal supervision and the flexibility, at peak times to work beyond the normal working hours in order to complete the assignments by the deadline date and demonstrate excellent time management skills. Demonstrated ability to deal with highly sensitive and confidential materials and situations; experience in managing multi-tasking assignments simultaneously, flexible and adaptable to an ever changing environment. Exceptional interpersonal and communication skills (written and verbal). Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively inter-culturally with diverse groups.

MDRO for computer-run Federal & Provincial Election polling sites. Ability to work long hours with minimal supervision. Self-starter. Manage 8-10 direct report Staff on-site.

Availability to work flexible hours, days, evenings and weekends, and up to 14 hours on Election Day • Ability to read and observe voting procedures at the voting location. • Strong interpersonal communication (verbal and written) and problem- solving skills to resolve issues and communicate solutions to staff and the public in an efficient and timely manner. • Ability to understand, rationalize and resolve situations efficiently as they arise. • Ability to identify and verify information provided by an elector in a timely manner via hard copy or mobile device. • Ability to complete data entry of elector information using specific software programs. • Ability to complete paper-based forms with clear and legible handwriting and good attention to detail, if required. • Ability to calculate, tally and track the number of ballots manually, if required. • Ability to work for long stretches of time (up to 13 hours). • Ability to learn quickly, follow directions, and complete repetitive duties. • Ability to multi-task.

Some key responsibilities include: Excellent communication skills, ability to work independently and think critically Ability to work in fast paced and high stress environment requiring push/pull and heavy lifting Interacting with students, interns, residents, faculty and other staff in the hospital Working primarily with large animals including horses (mares with foals, stallions, yearlings) cows, goats, pigs, sheep, llamas, alpacas, and other species Patient restraint for procedures on large animals, loading and unloading of trailers Tracking and recording patient intake/output, specialized feedings and assisting the technicians with treatments Walking animals, handling patients on IV fluids, CRI's and working with intensive or critical cases Providing animal care and husbandry including, cleaning, grooming, feeding and exercising patients following safety protocols Monitor changes in animal behavior/health and report concerns to the clinical team (RVT) Maintain confidentiality and adhere to safety regulations and isolation protocols Stock areas with appropriate supplies Caring for the herd of dry cows and horses for teaching, and research animals as required

Ability to work flexible shifts, including evenings, nights and weekends on a rotating basis. In accordance with established procedures, policies and available tools, handle all incoming calls and OMNI contacts from all Cogeco systems in a timely and professional manner. Mandate to maximize sales opportunities, resolve customer issues and ensure an optimal level of quality customer service, while also proactively seeking sales opportunities through outbound cold calling. As business needs warranted, cross trained for additional skills to assist teams with back up. The expectation of this position is agents are flexible and able to balance multiple skills at the same time maintaining their KPI expectations.

Independent Adjusting Firm. Investigation, evaluation, negotiation and settlement and administration of all accident benefit claims. Handle MIG and non-MIG files up to the point of CAT. Understand the LAT process and work with legal counsel to address files going into Dispute. Ability to maintain professionalism even when faced with objections and a hostile environment.

As the only competency-based risk management credential, the accredited RIMS-CRMP certification validates the Learner's performance ability, technical knowledge, and commitment to quality. It represents the standard of education, experience, and ethics that the discipline requires. The RIMS-CRMP designation demonstrates that you can successfully manage risk and create value for your organization.

A unique Certification provided by the Insurance Institute combining both relevant BI and Auto CIP courses with Rehabilitation courses from Seneca College. Nine courses completed in total, including basic human anatomy & physiology.

This program is designed primarily for those employed in a rehabilitation setting or related occupations, those with academic training in psychology, or those needing to meet academic requirements of certification. The content enhances the skills of practitioners working with persons who have physical, emotional and developmental challenges. Program perspective focuses on home, vocational and agency environments. Graduates may work in public sector agencies, private rehabilitation organizations, insurance settings and others. This program presents a wide theory base with practical application to the vocational rehabilitation field. It is based on a multi-discipline approach to meet the needs of employees new to the environment and of those experienced in the field. Specific helpful attitudes and values are encouraged and reinforced.

Guelph University in association with the Ontario Harness Horse Association (OHHA), and VPI Employment Services

A general study of Canadian law, both its roots and related case law, with particular emphasis on its application to business. Topics include contracts, commercial transactions, fiduciary relationships, business organizations, torts, assignments, sources of law, Canada's court system, the Charter of Rights and Freedoms, professional liability, the Sale of Goods Act, bailment and leasing, agency relationship, sole proprietorships, partnerships and corporations.