Linda Oba

- Foster long-term partnerships with leadership teams and others across the organization to gather meaningful input, influence outcomes, and drive organizational success - Assist in setting strategic priorities in partnership with leadership team - Continuously evolve diversity and inclusive people culture that boosts development, achievements and celebration of our colleagues - Process efficiencies to create, manage and execute programs/project status and metrics - Drive organizational meetings, off-sites, team building and leadership meetings - Internal communications and operational reviews - Operational effectiveness - Workforce planning strategy - Manage $50M annual budget

• Work across leadership and individual contributors in Security & Trust Organization (S&TO) and TTO to build the platforms and cadence to bring the right level of discussion together. • Design, prioritize, lead and manage projects across multiple cross functional teams. • Learn and deeply understand business objectives and know who to bring to the conversation to achieve them. • Maintain an ongoing backlog of requirements as well as an active portfolio of initiatives. • Propose new ideas to help streamline processes to increase efficiency and visibility to leadership on program status. • Strategic thinker who is able to drive simplicity through complex issues.

• Collaboration across different business groups within and outside of the organization, including IT. • Creation and drive Epic stories and defining Minimum Viable Product (MVP), initial high level policy, process and org impact, project charter & capability metrics and executive readout of capability or project. • Responsible for business use case, creation and management • Managing five projects simultaneously with different stakeholder engagement levels. • Process defining and responsibility from business input across multiple teams – Agile methodology. • Provide input and recommendation for seller research validation at five different levels within a project.

• Product Owner proxy in Agile methodology and managed release experience vision, including providing platform evolution ideas to program management/track leads. • Collaborated and balanced the development teams (IT and Business) as “voice of the customer” and sellers/stakeholders for technical feasibility – including owning IT relationship management. • Track and drive workspace architectural and platform development. • Interfaced between IT & sellers/stakeholders on Sprint feedback; proactively respond to changing seller needs. • Monitored Sprint progress, made decisions on alternative implementations or priorities, answered questions, validated completed stories, and prepared stories and priorities for the next sprint. • Pre-sprint planning: product backlog grooming, user stories creation/validation and collaborated with stakeholders on acceptance criteria, sprint scope and product owner sign off. • Sprint planning: user stories explanation to development team. • During sprint: progress report, decisions proposals on alternative implementations and priorities, completed stories validation – raised changes to track leads as needed (team of 5). • Provided input into UAT/Pilot plan in the form of test scenarios on what feedback should be gathered about.

• Consulted in strategic decision-making process for overall PEC program initiatives. • Participated and set direction for platform core application at Tech forums for ACS/Intellinex • Created and managed relationships with cross-functional teams and vendor relationships. • Managed contractors; develop training materials, gave constructive feedback & enhanced troubleshooting skills • Managed and led multiple projects cross functionally with BU, IT and/or vendors. • Served as a consultant to content developers and projects to provide guidance regarding standards & templates. • Escalation manager with learning support group and outside learning partners: SkillSoft, Element K, and others • Program managed enhancements to the LMS: requirements, collaboration, documentation, usability and testing. • Provided demos of PEC site and functionality to consumers and potential consumers.

• Created and managed relationships with cross-functional teams and vendor relationships. • Key player in usability testing and to determine required improvements to the site. • Managed and arranged content lifecycle using Cisco’s Learning Content Management System (LCMS) to ensure the training websites are current at all times. Implemented processes to streamline content deployment. • Documented, implemented and presented a streamlined release process for content owners to post content. • Assessed impact of deploying new functionality requests in areas of business. • Composed Business Requirements Documents for projects and funding. • Managed all content related support cases and engaging PEC/CELC content owners as needed. • Manage and led multiple projects cross functionally with BU, IT and/or vendors. • Served as a consultant to content developers to provide guidance regarding standards and templates.

• Managed contract’s SLA, training and direction, while meeting resource, financial and business objectives. Ensured efficient operations & contract compliance; operational measurements and cost reduction objectives. • Hired, placed and promoted employees who provided leadership and direction to Cisco's needs. • Promoted professionalism, teamwork and customer service. • Managed over a $1.2 M annual budget for Cisco Systems and Spherion Outsourcing Solutions.

Sales Analyst: • Reported sales figures to internal & external stakeholders bi-weekly, monthly and quarterly basis. • Developed over 80 partner-training presentations; contributed increase in 1st-3rd quarter sales for 1999 by 58%. • Cultivated relationships with outside sales representatives. • Worked closely with CEO and VP of Operations on general projects and monthly reporting. • Facilitated and collaborated with cross- functional team environments to implement programs/projects. HR Generalist: • Recruited, interviewed and managed employee relations and data input. • Vendor Management of health benefits. • Managed all areas of benefits for 650- 800 employees. • Developed & implemented reviews, new hire orientation and procedures in organizing the hiring process. • Presented seminars for managers on performance reviews, an employee retention and employee relation issues.