linda kimmons

* PROGRAM DIRECTOR *  Led a team of 14 academic advisors (success coaches) and 3 Program Leads (Faculty Managers), providing the needed leadership and guidance to achieve set goals and objectives. *  Conducted weekly meetings to discuss Students at risks and remote program leads. *  Prepared and delivered reviews for success coaches as well as program leads on a monthly, bi-annual and annual basis. *  Implemented morale boosting and performance improving activities for students.

*  Built strong relationships with clients to ensure trust with submission of all necessary documents, upgrading services, educating the client and closing. *  Excellent multi-tasking skills communicating between appraiser, Title Company, and companies in order to clear the title, prepare payoff, escrow, underwriter and client. *  Built the sales from 500, 000 in mortgage sales to $4.2M each year through strong sales skill set *  Prepared closing documents and closed mortgages with clients in a 10-15 day cycle. *  Coached, mentored and trained employees on day-day operations with emphasis on improving sales and compliance. *  Worked closely with each staff member to improve their sales skills and to communicate and build strong relationships with our customer base. *  Responsible for interviewing, hiring, completing all new hires’ paperwork, coaching and reviewing performance with staff of 2-3; retained staff for over 2 years. * Achievement *  Successfully grew customer finance loans by 65% and converted to mortgages by 90%. *  Top sales in the region for 2 consecutive years.

*  Responsible for processing cash flow, reconciling startup reports to ensure the number of seats projected for each start. *  Built strong relationships with students and family members by explaining the process and obtaining the necessary documents. *  Responsible for meeting with students and parents for explaining the financial aid process and collecting pertinent documentations. *  Exceeded expectations with the ability to gain the students’ trust. *  Assisted in solidifying commitment from the students and assisting in ensuring the necessary seats for enrollment management. *  Maintained a strong relationship with cross-functional team of admissions, registrar’s office and faculty.

* ACADEMIC ADVISOR/SUCCESS COACH *  Maintained constant communication with the students, understanding their needs and providing them with the needed support to improve performance and aid academic excellence. *  Counseled, trained, motivated and provided students with pertinent resources and information needed for improvement. *  Collaborated in projects to set objectives peculiar to all new start advisors. *  Created canned responses i.e. documents that were emailed through Talisma, by an advisor to his/her student based on the various topics including best practices and resources. *  Conducted trainings with a team of cross-functional professionals on the usage of the report. *  Took on several developmental responsibilities and executed duties accordingly and exceeded expectations.

Graduated 4.0 GPA"]

Dean's List and graduated Cum Laude 3.69 GPA"]