Linda L.

Zoox's first HR Generalist Deliver excellent front line employee support. This means connecting with our crew, dealing with first level queries, referring complex and/or sensitive matters to the appropriate staff and being responsible for providing guidance to new and existing crew on our company policies and procedures Assist with administration of company-wide human resources policies, procedures, and practices in accordance with stated corporate objectives and federal/state legal requirements In partnership with the Benefits team, provide guidance to crew on our Leave of Absence policies Assist the People Partners with employee engagement, retention strategies, and team building Coordinate the off-boarding of employees and assess the success of general crew 90-day onboarding and suggest improvements. Assist our People Experience team in leading and coordinating weekly new hire orientation Execute tasks required to administer and execute human resource programs, including but not limited to: assisting People Partners with performance reviews, compensation planning, and talent management Document process flows internally and externally Collect relevant HR Metrics/Data Work with the People Partners, Recruiters, and our Immigration team to assist with immigration matters Identify problems or areas of inefficiency and recommend suggestions for improvement where appropriate Work closely with cross-functional HR teams to ensure the timely execution of employee transactions and assist managers with Workday Manager Self Service as needed Update any HR/People Partner related documentation on a regular basis on our internal systems to ensure we keep materials up to date

-Front lines of customer service, coordinating with Redfin real estate agents and clients to schedule home showings for buyers in various time zones -Take inbound requests to tour properties via email, phone, and the Redfin site and apps - Coordinate with listing agents to confirm that properties are available for a showing - Coordinate with buyer's agents and clients to schedule and reschedule home showings - Track customer progress and input most recent information through Agent tools to share information across the team -Partner and constantly communicate with peers on status to align the most recent information that supports Agents and clients.

Responds to employees (by phone and email) that report COVID-19 related symptoms or potential exposure with appropriate guidance. Escalates potential cases to COVID-19 Core Team, People & Culture Business Partner and Rep Team, and managers. Partners with managers to identify employees potentially exposed in the event of a COVID-19 positive or presumed positive employee to perform contact tracing. Interviews employees and obtaining the necessary information for tracking purposes and potential contact tracing. Maintains contact with employees through the self-quarantine process and provides any necessary back to work briefing. Contributes towards reporting as part by entering cases and making updates Contributes towards process improvement efforts by updating scripts and guidance Report relevant case information to external vendors based on requirements Coordinate across teams to perform administrative assist with tasks for P&C-related activities other People & Culture administrative tasks.

Scheduled high volume interviews for the recruiting team, in different time zones with speed and efficiency Coordinated information between candidate and hiring team to ensure transparency with updates to communication Processed and documented candidate stages on ATS Contributed to overall candidate management to ensure a positive candidate experience (ie. Candidate Experience project) Communicated professionally and able to maintain confidentiality for internal and external candidates Collaborated with hiring partners and cross-functional groups throughout the candidate experience

- Conduct customized 1:1 mock interviews with individualized questions that cater to the position, prof/grad. studies of each student. - Review resumes to ask appropriate open-ended questions for students to expand on important details to demonstrate their various skills in an interview. - Schedule and send mock interview highlights along with career coaching resources that will help students practice interviews beyond the mock interview sessions. - Attend training and meetings to provide input and learn of various methods to cater to student needs.

Product Development Human Resources Manufacturing Human Resources

C2C Program • Maintain and track student inquiries and information through management databases that monitor student academic progress (i.e. PeopleSoft Campus Solutions, Quickbase). • Provide program information and assistance via phone, email and in-person to the WLAC campus, its partners, and community members. • Create a system of organization for student data that is necessary for tracking individual student needs and academic progress. • Strategically plan and conduct educational coaching sessions based on the level of need for participant students. • Correspond to questions and serve as program liaison to adult schools, K-12 schools, and community-based organizations to facilitate student enrollment, attendance, and success • Provide feedback on resume and cover letters for students to tailor their job applications towards specific career interests. • Give direction and guidance to underrepresented and at-risk students in navigating Student Portals and campus resources based on individual needs. • Process applications, schedule appointments, and conduct interviews for student applicants into the C2C program. • Conduct and support students in the onboarding process for the C2C program and ensure relevant paperwork is on file. • Schedule meetings; send updates and confirmation via email. • Evaluate student academic, professional, and personal growth through monthly reports sent to the Department of Rehabilitation. • Participate in student orientation and community information sessions for incoming students and community partners to the C2C and Uniquely Abled programs. • Support faculty/instructors and students in in-classroom settings to make sure students are on task as well as provide one-on-one assistance for students.

• Connect and serve as a liaison for students that wish to seek appropriate on-campus resources that will further assist students academically and personally • Establishing and exercising a high degree of professionalism in interactions with all levels of internal and external students and staff. • Monitor student progress throughout the semester to track student growth and development through the services at Kortschak. • Update student progress through academic databases and notes. • Guide students in developing different learning and study strategies to succeed academically • Allowed international students that require assistance to express themselves in Mandarin due to language barriers • Maintain confidentiality of sensitive information in regards to personal and academic records. • Develop and implement innovative methods to guide students to successfully achieve time management, organizational, or self-care goals through motivational interviewing. • Develop On-Demand Workshop Presentations online for students to conveniently access outside of campus. • Responsible for scheduling and providing updates on weekly appointments and confirmations to students. • Create and edit academic handouts that are aimed to guide students in developing new learning strategies • Participate in professional development opportunities to be up-to-date with services and resources available to students. • Provides individualized guidance and ongoing feedback through one-on-one interactions with students during weekly sessions. • Specialized in assisting students that have been diagnosed with learning differences including Attention-Deficit/Hyperactivity Disorder (ADHD) and Learning Disabilities (LD) • Co-facilitate introductory information sessions to other on-campus student programs and services about the learning center's resources.

Serve as a Fieldwork Intern for the Asian Pacific American Student Services (APASS) office on campus. • Conducted research on Asian American & Pacific Islander (AAPI) alcohol consumption. • Produce a report that details the common trends, health risk, and influence of alcohol consumption for AAPI. • Recommended and suggested implementations to reduce the problem of alcohol consumption specific to USC campus. • Compiled and created various different scholarly research on AAPI alcohol consumption for the center to reference on AAPI alcohol consumption

• Manage front desk operations and corresponds to in-person and virtual inquiries from prospective and current doctoral students. • Maintain and update records on domestic and international mail inquiries as well as logistics, travel, purchase inquiries on Sands database and excel. • Research and update the programs' social media platforms (i.e. Twitter, Facebook, LinkedIn) for student engagement. • Organize and compile student information through data collecting software for program records. • Supports staff with two-week in-person sessions with current and incoming students. • Compile and update information packets for Doctoral student in-person sessions.

• Promote USC Dornsife Career Pathways services and resources with frequent social media post using social media managing platforms. • Work collaboratively and support staff to coordinate and manage various career workshops and events. • Create and develop content in multiple platforms that include web, online newsletters, and social media sites to recruit and encourage student participation in services and career opportunities. • Use Canva and Publisher to create visually appealing content for marketing and advertising upcoming workshops and events for students. • Navigate myemma.com to update new career opportunities on the bi-weekly newsletter for students. • Participate and assist in career programs and events on campus. • Engage in career coaching under the supervision of the Director to advise students on resume and cover letter review.

• Coordinate and organizing educational activities for student development in and outside the classroom. • Provide support in dual language classrooms(Mandarin) in grading and assistances with assignments. • Monitored and supervise students up to 60+ outside the classroom to make sure students are following safe procedures. • Provide support to teachers in classroom management and improving the academic performance of students. •Participate in professional development and serve as a guide for visiting parents or prospective students •Organize paperwork on school procedures and policies to be dispersed to students and parents

• Tutored elementary to high school students in four subjects (Math, Science, Reading, and Chinese) to help them better comprehend learning objectives. • Evaluate and create individualized lesson plans for elementary and intermediate level Chinese students by meeting different levels of progress and style of learning • Developed and maintain a connection with students of diverse backgrounds and counsel them to discuss concerns in regards to their academic development. • Worked one-on-one with ESL / non-native students to enhance their reading, writing, and speaking skills. • Prepared and edited emails and conduct phone calls for academic inquiries.

- Emphasis in European and United States History. - Chinese Studies Minor.