Lim Vivian

Senior Sales Development Representative @ Veeam Software

About

As a Senior Sales Development Representative with nearly three years of experience in the IT industry, I bring a unique blend of skills developed through years of freelancing and working in credit card sales. My background has given me a solid foundation in client relationship building which I have honed and expanded in the fast-paced, ever-evolving world of IT sales. I’m highly motivated and always willing to step outside my comfort zone to take on new challenges. My thirst for improvement and passion for continuous learning drives me to stay ahead of industry trends and master new sales strategies. Whether it's refining my customer service approach or learning new techniques to enhance team performance, I am committed to contributing to the success of both my team and organization. I believe that perseverance, adaptability, and a solution-focused mindset are key to overcoming obstacles and achieving success. I’m also always eager to learn and grow, and I look forward to applying my experience, drive, and positive attitude to future opportunities.

Country

Malaysia

City

WP. Kuala Lumpur

Industry

Computer Software

Skill

Account Management, Business-to-Business (B2B), IT Sales, Solution Selling, Backup Solutions, Business Planning, Customer Relationship Management (CRM), Google Cloud Platform (GCP), Google BigQuery, anthos, Looker (Software), Apigee API Management, Lead Generation, Sales, Cold Calling

Experience

Senior Sales Development Representative

Veeam Software

2024-8 - Present · 2 yrs 2 mos

Malaysia

Veeam Software is a leading provider of data management solutions, focusing on data backup, recovery, and data resilience across cloud, virtual, physical, SaaS, and Kubernetes environments. Veeam helps organizations protect and manage their data by offering tools that ensure quick recovery, security, and availability of critical information in the event of disruptions or disasters. In recent years, Veeam has experienced significant growth, solidifying its position as the #1 global market leader in data resilience. My responsibilities as a Sales Development Specialist in Veeam includes : * High level of outbound calling to generate new demand for the channel and sales organization to pursue * Engage with potential clients through various communication channels * Identify customer needs and present tailored solutions * Reach out to and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization * Collaborate with team members to achieve individual and team sales targets * Track and manage account info, prospecting, qualification, and nurture activities, in the company's Customer Relationship Management system (Salesforce) * Meet identified monthly KPIs (example: # leads converted to sales qualified opportunity & number of leads generated) * Provide outstanding customer service, addressing inquiries and concerns effectively * Stay informed about industry trends, competitor products, and market developments

Sales Development Representative

Google

2022-11 - 2024-7 · 1 yr 9 mos

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

My responsibilities as a Business Development Representative for the Google Cloud team: - To understand an organization's profile, identify their needs and goals, and to have a better understanding on how Google Cloud offerings cam align with their business initiatives. - To provide insights, recommendations, and support to drive success through tailored plans. - To build relationships with companies and developers to ensure they leverage Google Cloud solutions and resources. - Fostering the penetration of cloud business solutions by developing rewardable, scalable and realistic growth strategies.