Lim Jin Tzen

1. Secure new customers in MNC/SMI industries by identifying their needs and engineering adaptions of products, equipment and services. 2. Expand market awareness of MT’s products & services as well as manage projects and relationships with customers. 3. Communicate features and applications effectively, demonstrating MT’s market leadership and expertise. 4. Recommend improvised solution to customers by showing how the changes will improve their OEE as well as preparing ROI as justification.

1. Responsible for learning the latest industrial technology and programming. Work closely with the sales team and product advocate for MT products. 2. Responsible for product sharing to customers and held on-site events such as conference, seminar and demo event. 3. Take lead and manage integration of project with third party software/ PLC. 4. Presales Training/ Developing Postsales technical support for sales team.

1. Plan, execute and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications. 2. Analyze and investigate product complaints to ensure closure in accordance with company guidelines and external regulatory requirements. 3. Update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints. 4. Provide training and support to the quality assurance team on systems, procedures, and core processes.

Fresh Manufacturing Engineer and have exposed to management skills such as Statistical Process Control (SPC), Lean Manufacturing, 5S, Total Preventive Maintenance (TPM), Quality Control, Six Sigma, AutoCAD, Catia and Microsoft Office. Thus, I believe would coordinate and manage quality improvement.