Lily Griwatsch

Sales Executive @ Freight 1 Logistics

About

Results-driven sales professional with over six years of experience in customer service and client relationship management, now specializing in freight brokerage. Known for strong critical thinking and hands-on problem-solving, with the ability to identify shipping solutions, resolve logistical challenges, and deliver value to customers in fast-paced environments. Skilled in building and maintaining long-term business relationships, negotiating effectively, and communicating clearly to align client needs with carrier capabilities. Six Sigma Green Belt certified, bringing a process-focused approach to improving efficiency, optimizing operations, and driving customer satisfaction.

Country

United States

City

Holly Springs

Industry

Transportation/Trucking/Railroad

Skill

market research and analysis, sales forcasting, Supervisory Skills, Staff Training, Customer Service, Conflict Resolution, Six Sigma Green Belt, Microsoft Excel, Sanitation, Point of Sale (POS) Systems, Hospitality Service, Service Standards, Responsible Service of Alcohol

Experience

Sales Executive

Freight 1 Logistics

2025-9 - Present · 1 yr 1 mo

Greensboro, North Carolina, United States

Shift Manager/ Bartender

Booneshine Brewing Company, Inc.

2022-10 - 2025-6 · 2 yrs 9 mos

Boone, NC

-Supervised daily FOH operations ensuring efficiency and customer satisfaction -Provided patrons with accurate information on 20+ rotating draft beers -Received training on how to respond to various forms of sexual harassment -Routinely provided training for new employees

Sales and Pricing Intern

Booneshine Brewing Company, Inc.

2024-5 - 2024-8 · 4 mos

Boone, North Carolina, United States

-Gained experience in creating pricing and revenue models -Analyzed competitor pricing and market demand to recommend optimal pricing strategies for seasonal and flagship products. -Evaluated the impact of pricing adjustments through sales data analysis and presented findings to stakeholders.

Bartender

Town Hall Burger and Beer

2019-9 - 2022-8 · 3 yrs

Holly Springs, North Carolina, United States

-Memorized 20+ weekly rotating craft beers to provide knowledge and thoughtful recommendations to customers as well as supporting cashiers. -Conversed with customers to build rapport and create customer relationships and loyalty. -Supported Servers by pouring alcoholic and non-alcoholic beverages for table guests. -Conducted weekly inventories to maintain proper inventory and replenishment levels. -Verified the legal drinking ages of bar patrons to ensure a safe environment. -Followed all social distancing, sanitation, and health regulations to reduce the risk of illness to staff and customers within the restaurant.

Server

J & S New York Pizza

2017-11 - 2019-9 · 1 yr 11 mos

Fuquay-Varina, North Carolina, United States

-Obtained proficiency in operating POS systems to efficiently ring in orders. Fostered a fun atmosphere and family-style work environment to maintain a healthy work environment amongst my co-workers and employers. -Maintained quality customer service through quality service and friendly interaction. -Trained new employees in restaurant procedures and customer service standards. -Handled phone calls and online orders for customer pick up and delivery. -Gained education on the entirety of the food and beverage menu as well as rotating specials to accurately help customers with recommendations and questions. -Completed all opening food prep and cleaning efficiently before business hours