Lily Landen

As a Social Media Marketing Manager for Universal Wholesale, I manage the brand’s online presence and digital marketing efforts to drive engagement and sales. My key responsibilities include: Email Marketing: Sending targeted emails, including abandoned cart reminders, to re-engage potential customers and boost conversions. Website Management: Updating product listings, promotions, and content to ensure an engaging and seamless user experience. Social Media Strategy: Creating and posting content across social platforms to showcase our products, engage customers, and strengthen brand awareness. Visual Content Creation: Taking high-quality showroom photos to highlight our inventory and maintain a polished online presence. SEO & Online Reputation Management: Ensuring our company appears professional and credible in Google search results by optimizing content and monitoring online reviews. With a focus on brand consistency and digital growth, I help position our company as a trusted and recognizable name in the wholesale industry.

As a Property Manager, I oversee the day-to-day operations of rental properties, ensuring smooth communication between tenants and management. My responsibilities include: Financial Management: Creating and sending invoices, tracking payments, and ensuring timely rent collection. Lease Administration: Drafting, reviewing, and distributing leases to new and existing tenants. Tenant Relations: Sending updates and reminders, addressing tenant inquiries, and resolving any issues that arise. Property Oversight: Serving as one of the go-to contacts for tenants, ensuring the property runs efficiently and any concerns are promptly addressed. With a strong focus on organization and customer service, I help maintain a positive living environment while ensuring the financial and operational success of the property.

As a Summer Camp Counselor at Ortiz Educare, I play a key role in creating a fun, safe, and enriching camp experience for children ages 3-6. My responsibilities include: Activity Facilitation: Assisting in planning and leading daily activities, including arts & crafts, games, and outdoor play. Child Supervision: Ensuring the safety and well-being of campers by maintaining a nurturing and structured environment. Positive Engagement: Encouraging social development and teamwork while fostering a welcoming and supportive atmosphere. Conflict Resolution: Helping young campers navigate challenges and emotions, promoting positive behavior and problem-solving skills. Through patience, creativity, and enthusiasm, I help make camp a memorable and joyful experience for every child.

As a Sales Specialist at Sundance Shoes, I provided exceptional customer service and helped drive sales through personalized shopping experiences. My key responsibilities included: Customer Engagement: Assisting customers in finding the perfect fit and style based on their needs and preferences. Inventory Management: Stocking and organizing shoes to ensure a well-maintained and visually appealing sales floor. Sales & Transactions: Operating the Point of Sale (POS) system to process purchases efficiently and accurately. Product Knowledge: Staying informed about footwear trends, features, and promotions to provide expert recommendations. With a focus on customer satisfaction and sales success, I contributed to a positive and welcoming shopping environment.

Hands-on experience attending Michigan State University teaching and research farms in classes such as introductory to animal agriculture lab, animal feeding and nutrition, companion animal management, and advanced companion animal management.