Lily Eli Goloh

● Mastered operations of 5 different food stations, increasing overall kitchen efficiency by 15% ● Maintained a 100% food safety compliance record while serving 50+ meals per day ● Reduced customer wait times by 20% through efficient task prioritization and time management

● Managed schedules and communications for 2 senior staff members, reducing missed appointments by 40% ● Organized 15+ events annually, including college-wide celebrations and educational conferences, with an average attendance increase of 25% year-over-year ● Collaborated with a team of 5 student workers in creating and executing 10 new diversity and inclusion programs, reaching 500+ students ● Improved office efficiency by 30% through implementation of new document management system ● Trained and mentored 8 new employees, reducing onboarding time by 50%

● Scheduled and managed 200+ appointments per month with a 95% client satisfaction rate ● Reduced appointment no-shows by 30% through effective client-counselor matching and clear communication ● Handled an average of 10 phone calls daily, providing accurate information and reducing callback requests by 40% ● Implemented a new mail sorting system, reducing counselor administrative time by 2 hours per week

● Improved academic performance of 30+ students in 100-level courses by 15% on average through personalized tutoring and study techniques ● Successfully installed and configured Python and Java environments on 50+ student computers, reducing setup time by 30% ● Increased student comprehension of Python and Java concepts by 25% through real-world examples and simplified explanations ● Boosted assignment completion rates by 20% by providing targeted assistance with homework and projects ● Graded 100+ homework assignments per semester with 98% accuracy, providing detailed feedback that improved student performance by an average of 10%

● Created and implemented 20+ community-building events, increasing resident participation by 40% ● Achieved a 95% conflict resolution rate among 550 residents through effective mediation techniques ● Improved academic performance of floor residents by 10% through targeted resource referrals and study groups ● Planned and executed events with a total budget of $300, staying under budget by 5% while increasing attendance by 30%

●Processed and mailed 500+ diplomas with 100% accuracy within a 2-week timeframe ● Fulfilled 100+ transcript requests per week with a 99% accuracy rate ● Inputted data for 700+ new students into the college system with 99.9% accuracy ● Updated statuses for 2000+ student records, ensuring 100% database accuracy for graduates, transfers, and withdrawals ● Scanned and verified 2000+ student documents, reducing paper storage needs by 30%

● Contacted 5000+ alumni, achieving a 25% successful connection rate ● Contributed to a team effort that raised over $600,000, exceeding the fundraising goal by 20% ● Personally secured donations from 15% of contacted alumni, with an average gift of $75

● Managed a 5-person front-end team, accelerating project delivery by 25% ● Implemented Scrum methodology, elevating team productivity by 30% ● Facilitated cross-functional collaboration, minimizing integration issues by 40% ● Achieved 95% stakeholder satisfaction through clear communication and reporting

● Engineered REACT Native features for progress tracking and leaderboards, amplifying user engagement by 30% ● Architected intuitive search and filtering interface, enhancing cause discovery by 40% ● Boosted user retention by 25% with a gamified rewards system ● Upgraded story-sharing features, escalating community interaction by 50% ● Implemented analytics tracking, leading to a 20% improvement in app performance

● Crafted Vue.js features, elevating user experience metrics by 35% ● Executed comprehensive unit testing, slashing bug occurrence by 50% ● Devised mock API data for testing, boosting development efficiency by 40% ● Contributed to 15% faster sprint completion through active Scrum participation