Lily Ding

Senior Consultant

About

Senior Microsoft Dynamics 365 Consultant with 15+ years of experience across automotive and manufacturing environments, including Fortune 500 organizations. Specialized in Dynamics 365 Customer Engagement (CE), Power Platform, and enterprise business transformation initiatives, with experience supporting integrated Dynamics 365 ecosystems including Finance & Operations (F&O) and Business Central (BC). Delivered enterprise Microsoft Business Applications programs focused on CRM implementation, business process optimization, CRM–ERP integration, and cross-functional operational alignment across multi-site organizations. Experience spans the full project lifecycle — from discovery and fit-gap workshops to solution design, implementation, user adoption, and post-go-live support — working across both consulting and in-house program leadership roles. Microsoft Power Platform Solution Architect certified (PL-600).

Country

Canada

City

Toronto

Industry

Automotive

Skill

Program Management, Requirements Gathering, Cross-functional Team Leadership, Vendor Management, Microsoft Dynamics AX, Microsoft Power Pages, Microsoft Dynamics 365 Finance and Operations, Microsoft Power Apps, Microsoft Dynamics 365 Finance, Enterprise Resource Planning (ERP), Microsoft Dynamics 365 Customer Engagement, Microsoft Dynamics 365 Sales, Microsoft Dataverse, Customer Engagement, Business Analysis, Enterprise Solution Design, Data Modeling, Business Process Improvement, Digital Transformation, Stakeholder Management