Lilian Hildegard Fricke, MBA

Supply Chain Management leader, responsible for end-to-end operation and planning, including S&OP and S&OE process - strategic planning and execution. Responsible for the departments: Customer Service Desk, Production Planning, Master Planner, Procurement Operations, Inventory Management, Change Management. Responsible for Logistics Strategic, Planning and Execution for Brazil.

Resposible for S&OP cycle process, involving managing FGI demand planning reviews, Supply Chain, Sales and Product interlocks. -Short/ Long Time Demand Planning coordination - Integrated Business Planning interlock for Supply Chain and Manufacturing processes - Sales Operations support (Sales plan allocation and maintenance) - Forecast Accuracy Reporting

- Responsible for Sampling planning and execution activities - Inventory, warehouse, and distribution management - Responsible for campaign segmentation basis - Operations management through Rappi platform - KAM team focal point for Sampling quotations and direct interface with Rappi clients

- Responsible for the manufacturing and distribution of Rappi Cards Brazil wide; - Suppliers production and delivery management. - Responsible for the operation of the distribution centres within Sao Paulo Area. - Orders booking analysis and management. - Coordination of the "Rappi Cards BR Sunset Project" - responsible for all reverse logistics and closing activities.

- Lead team of 5 analysts responsible for Order Booking and Customer interaction - S&OP planning and reporting - SCM KPIs management - Supply Chain Management through SAP (R/3 and APO modules) - Business Units interface and focus point for SCM issues

- Demand Planning Management – in co-work with Sales and KAM dept. - S&OP planning and reporting - Supply Chain Management through SAP (R/3 and APO modules) - Material planning and import supervisor - Shortage of material and Allocation management - Product Phase in/out management - Information management support

Sales planning, SCI monitoring, Logistics support - Budgeting and sales forecasting processes - Supply Chain Management through SAP ( R/3 and APO modules) - Sales/Production/Delivery Performance/Inventory KPIs monitoring - Products Phase in/out co-management and support - End of Production management in alignment with customer Last Time Buy Orders

- Production planing and monitoring for back and front end production lines - KPIs analysis and reporting - Logistics Customer service coordination - SAP R/3 and APO modules key user

- Customer EDI analysis and reporting - Delivery performance monitoring - SAP supply chain information management – EDI system, R/3 and APO modules - Elaborate and apply tools and processes related to customer demand - Direct report to central management (Germany headquarter)

- SAP Data maintenance and analysis – 18 months Planning Forecast - Moderate sales forecast overseas (Asia/Europe/America) with global project managers - Training and assistance of worldwide plant locations. - In locus support and training of P3 (Perfect Planning Process – SCM - SAP APO Project) Implementation in Brazil, GRU

Presential lecture of the following subjects: - Workplace Psychology - MBA Curriculum Framework - Organizational Behavior - Curriculum Framework Marking students final exams and academic projects Researches and academic papers writing

Market segmentation strategy implementation Sales and advertisement campaigns Administrative and und Accounting activities Recruiting and personnel training

Sales and Customer Exeperience Assistant *Field research for MBA final dissertation project (Best Dissertation Award, 2008)

Coordinate with vendors, customers and stakeholders during event planning Manage event set up, tear down and follow-ups Establish standardized event procedures and train staff into properly executing them Build and adhere to an event budget to avoid project overruns Track event key performance areas and identify items to work on for future even