Likhitha Javvaji

At FedEx, I drive system reliability, observability, and automation for key applications, combining technical expertise with a focus on operational excellence. . Work extensively with monitoring tools like AppDynamics, Splunk, Dynatrace, Adobe Analytics to track and analyze application performance and reliability. . Collaborate with cross-functional teams to drive Service Level Objectives and define SLIs to improve observability. . Lead and developing an Angular application to provide real-time visibility into application availability and reliability metrics supported by a Spring Boot Backend. . Build Grafana dashboards to visualize deep dive real time performance of defined SLIs, enabling quick insights into availability, reliability, and error metrics. . Enhance and developed Spring Boot applications to query monitoring tools and store performance data in a database, enabling better insights for reliability tracking. . Implemented SLO-driven alerting with Java Spring Boot to reduce mean time to detect and resolve incidents. . Expand SRE capabilities with hands-on Azure Monitor usage to interpret cloud metrics for reliability and performance monitoring. . Modernize CI/CD pipelines by migrating workflows from Jenkins to GitHub Actions, improving deployment efficiency and reliability. . Migrated Java static analysis rules from SonarQube to CodeQL in GitHub Advanced Security to enforce coding standards through automated checks. . Implemented Okta authentication to secure internal applications and enable reliable access control. . Led as a Business Triage Lead, coordinating incident response across teams, producing blameless postmortems, and identifying opportunities to reduce MTTA and MTTR.

As an Advanced Intern at FedEx, documented the Automate Everything project, creating clear and maintainable records of objectives and implementation steps. I also gained advanced proficiency in Splunk, leveraging its capabilities for monitoring, data analysis, and troubleshooting to improve system visibility and operational efficiency.

As an Intern at FedEx, contributed to modernize applications with automation and cloud-native practices, enhancing reliability and scalability. Gained hands-on experience with CI/CD pipelines using Jenkins, code quality and security tools like SonarQube and Nexus IQ, and containerized ephemeral environments using Docker, Kubernetes, and Terraform. Additionally, implemented service virtualization and monitored automation infrastructure to improve performance, efficiency, and system reliability.

As a Graduate Assistant at the University of Memphis, I assisted in developing course content for a core Computer Science course and supported classroom instruction. Guided students in solving Python programming problems, clarifying doubts and helping them strengthen their understanding of key programming concepts.

. Performed Documentum Data Center migration and system upgrades, ensuring smooth transitions and minimal downtime. . Implemented Documentum-integrated content management solutions for enterprise and ERP systems, enhancing reliability and efficiency. . Managed the Documentum Webtop frontend and backend systems, including Application Servers, RESTful services. . Developed applications using Java and handled database operations as an Oracle DBA. . Managed virtual machines on Microsoft Azure, ensuring high availability and performance. . Conducted control executions and audits using Oracle DBA, DQL Tester, DQMan, and Microsoft Excel to maintain data accuracy and compliance. . Provided customer support through ServiceNow, resolving issues and improving service reliability.

As an Intern, contributed to game development and portal development projects, utilizing the Unity platform to design and develop interactive gaming experiences.