Helen Lian

Managed and tracked over 1,000+ actor submissions using Excel and Breakdown Services, ensuring all were reviewed and evaluated by Executives in a timely and organized manner. Coordinated communication with talent, ensuring timely distribution of audition materials and adherence to SAG-AFTRA submission deadlines. Facilitated the virtual casting process across both LA and NY department using Zoom and Outlook calendar, supporting seamless audition sessions and call times. Assisted in curating and distributing audition sides and materials for callbacks and producer sessions, ensuring accuracy and preparedness across all sessions.

Successfully managed complex scheduling needs for casting calls, auditions, and meetings often coordinating between multiple departments, agents, and time zones Act as the point in contact for casting inquiries, providing prompt and professional responses to incoming calls and emails Review scripts and provided details coverage, and contributed insightful notes to support decision-making on potential casting choices Taking initiative and proactively supporting assistances to the team with any tasks to ensure a positive workflow management

Responsible for maintaining an organized Outlook calendar for scheduling in-person and Zoom actor readings efficiently Organized and managed documents and files related to actors and agency details within OneDrive Created session sheets using Microsoft Word; pulled and modified sides using Adobe Acrobat Reader Assisted in searching for specific actors according to precise criteria on Breakdown Express. Proficiently demonstrated a keen understanding of industry tools such as CastIt, Qwire, and imdbPro

Utilized Breakdown Express to efficiently organize and manage auditions, and talent submissions, streamlining the casting process Managed and organized actor’s data using Google sheets for easy access to database for auditions, scheduling and contact information Entered roles and casting information into Actor’s Access Participated in callback sessions and served as a reader when needed Conducted thorough cross-referencing of actor’s information from 3 platforms to ensure accuracy and consistency

Aided in the arrangement of the VIP Lounge for patrons, including the setup of backdrops, photobooths, and tables Assisted in the check-in process for VIP patrons, ensuring they received their perks Captured memorable moments by taking photos of patrons, ensuring they had an enjoyable experience Maintained a presence in the VIP lounge to ensure everyone was having a pleasant and safe time

Acquired comprehensive product knowledge across diverse categories, including skincare, haircare, body care, and medicinal products Deliver exceptional customer service experiences Provided and personalized product recommendations based on customer profiles and preferences Maintained shelf organization and cleanliness to uphold a professional and welcoming atmosphere Conducted daily bilingual communication in English and Mandarin

Coordinated partner communications and scheduling through email Contributed to content production, recording, editing and promotion on platforms such as Riverside.fm and Instagram Engaged in active project insights throughout their entire lifecycle Collaborated with team members to create lists, draft pitches, and write scripts Served as a co-host for a podcast

Conducted interviews, made hiring decisions, and provided training for new team members Addressed and resolved customer complaints related to food quality, service and accommodations Oversaw budget management, monitored payroll records, and conducted financial transaction reviews to ensure compliance with authorized expenditures Scheduled employee work hours and delegated responsibilities effectively

Engaged with and notified a dozen new members regarding upcoming events to ensure compliance with requirement Planned comprehensive weeklong schedules comprising of socials and information events, creating detailed itineraries using Google Sheets Communicated with prospective members to ensure timely submission of all required documents Maintained regular communication with the Vice President of Membership, translating their visions and ideas into actionable initiatives

Managed monthly partial proceeds and bake sales to ensure a consistent income stream for the organization Established and maintained relationships with 5-10 small businesses seeing collaborations, efficiently coordinating and executing these partnerships Utilized Google Forms to design and manage data collection forms for organizing and consolidating information from bake sales Collaborated closely with the Treasurer to reconcile budget expenditures and earnings, accurately determining overall profits

Conducted research to enhance our social media visibility, optimizing posts through strategic use of hashtags, location tags, and user tags Proactively engaged with social media inquiries related to collaborations and event coordination Maintained effective communication with the Vice President External to ensure timely and accurate distribution of posts

Generated a weekly list of 15-30 brands, initiating outreach and maintain email correspondence for pitching and follow-ups Formulated and proposed content concepts to influencers enhancing their audience reach and engagement rates Updated content details and talent or brand contact information efficiently in Excel Managed communication with partnered brands for collaboration agreements and addressed content-related inquiries from influencers Designed media kits for each talent using Canva and organized them within Google Drive for easy accessibility Utilized social media platforms for talent scouting and acquisition, expanding the agency’s talent roster

Managed and executed public relations strategy to generate Asian awareness on campus through social media coverage Created a content calendar using Microsoft Excel and scheduled daily content across social media platforms such as Facebook, Instagram, and TikTok Actively communicated with followers and responded to queries in a timely manner