letitia trice

letitia trice

it quality analyst

About

Highly motivated IT Professional with over 10 years of experience in all phases of software development life cycle, including requirements gathering, project planning, scheduling, testing, defect tracking, management, and reporting. Responsible for ensuring the requirements identified for a business solution on a project are comprehensive, and meets with the actual business needs.

Country

united states

City

jacksonville

Industry

banking

Skill

quality assurance, customer service, visio, process improvement, team leadership, software documentation, quality center, user acceptance testing, sdlc, team building, leadership, mainframe, business analysis, requirements analysis, microsoft office, software quality assurance, test planning, testing, test cases, inventory management, waterfall, regression testing, system testing, qtp, manual testing, access, scrum, agile and waterfall methodologies, agile testing, management, requirements gathering, electronic data interchange, data mapping, business process improvement, software development life cycle

Experience

florida state college at jacksonville

linc participant

florida state college at jacksonville

2016-1 - 2016-1 · 1 mo

* THE BOOST YOUR CAREER NEEDS * Eight Certifications to Choose From * Your Advisement Team is waiting for your call. Getting started has never been easier and earning a nationally recognized certification from the leader in Supply Chain Management Professionals can now be your ticket to a promotion, career advancement, or your dream job working for a leading organization. * CSCMP Certification Track Open Registration * We are currently enrolling participants into the following certification tracks online and in a face-to-face setting: * Customer Service Operations * Warehousing Operations * Transportation Operations * Supply Chain Principles * Inventory Management Systems * Supply Management & Procurement * Demand Planning * Manufacturing and Service Operations

tiaa bank

it quality analyst

tiaa bank

2017-12 - Present · 8 yrs 10 mos
wounded warrior project

quality analyst

wounded warrior project

2016-11 - 2017-9 · 11 mos

The mission of Wounded Warrior Project is to honor and empower wounded warriors. More than 500,000 troops have been wounded in recent conflicts, many of them suffering traumatic brain injuries, amputations, severe burns, and post-traumatic stress disorder. Wounded Warrior Project's goal is to ensure this is the most successful, well-adjusted generation of wounded warriors in our nation's history.

winn-dixie

it support specialist

winn-dixie

1994-10 - 2005-1 · 10 yrs 4 mos

* Production Support * Customer Service * Trouble Shooting

southeastern grocers

it business and quality analyst

southeastern grocers

2005-4 - 2015-10 · 10 yrs 7 mos

* Developed test plans * Designed test scenarios * Identify and document business requirements focusing on understanding and prioritizing * Performed Root Cause Analysis on AS-IS vs Future State * Define project current state and identified requirements for future state * Analyzed business requirements * Understand Data Analysis and Data Modeling * Prioritized testing focuses * Provided input on functional requirements and schedules * Strong analytical, problem solving, and reasoning skills * Estimated QA tasks and test efforts * Execute Manual testing * Maintained database of known test defects * Conducted functional, regression, load, stress testing * Assisted business team in UAT testing

Education

university of phoenix

university of phoenix

business management

2004-1 - 2006-1 · 2 yrs 1 mo

letitia trice's Contact Information

Email

******@***.com

Phone

(**) *** ****

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