Leslie Chan

Leslie Chan

General Manager, Operations (Hong Kong & Macau) @ Tsui Wah Holdings Limited 翠華控股有限公司

About

An experienced and hands-on F&B Manager possessing over two decades of restaurant industry operations management experience in Hong Kong, Macau and Mainland China. Building high-performing teams and achieving business results even during challenging times, demonstrating creativity, customer-focused mindset and strong problem-solving skills. Key strengths include: - Restaurant opening planning & operations management - Feasibility studies, market research - New store development, project management - Landlord & supplier relationship management - Contract negotiation & execution - P&L, cost control, inventory management, marketing & promotions - Teams Management

Country

Macao SAR

City

Macao

Industry

Restaurants

Skill

Fast Food, Budget Management, Senior Stakeholder Management, End-to-End Project Management, Restaurant Management, New Store Development, China Business Development, China sourcing, Project Planning, Pre-opening, Food & Beverage, Supplier Quality Management, Supplier Negotiation, Restaurants, Training, Customer Service, Market Research, Food Service, Hotel Management, Resorts

Experience

Tsui Wah Holdings Limited 翠華控股有限公司

General Manager, Operations (Hong Kong & Macau)

Tsui Wah Holdings Limited 翠華控股有限公司

LinkedIn
2024-3 - Present · 2 yrs 7 mos

Macao SAR

Tsui Wah Holdings Limited 翠華控股有限公司

Head of Macau District

Tsui Wah Holdings Limited 翠華控股有限公司

LinkedIn
2018 - 2024-2 · 6 yrs

Macao

Overall accountable for business performance (P&L and operations) of all Tsui Wah restaurants in Macau. Successfully opened outlets: 2017: Tsui Wah Broadway Macau (180 covers) 2016: Tsui Wah Macau Starwood Hotel (160 covers); Tsui Wah Macau (130 covers) 2014: Tsui Wah Guangzhou (442 covers); Tsui Wah Guangzhou (240 covers); Tsui Wah Shenzhen (442 covers); Tsui Wah Shenzhen (250 covers) 2013: Tsui Wah Shenzhen (342 covers)

Tsui Wah Holdings Limited 翠華控股有限公司

Senior District Manager - Macau Operations

Tsui Wah Holdings Limited 翠華控股有限公司

LinkedIn
2016 - 2018 · 2 yrs

Macao

Tsui Wah Holdings Limited 翠華控股有限公司

Project Development Manager & Macau Restaurant Operations In-Charge

Tsui Wah Holdings Limited 翠華控股有限公司

LinkedIn
2014 - 2016 · 2 yrs

Macao

Internal transfer to Macau to plan and supervise new stores opening and concurrently manage daily restaurant operations.

Tsui Wah Holdings Limited 翠華控股有限公司

Project Development Manager

Tsui Wah Holdings Limited 翠華控股有限公司

LinkedIn
2012 - 2014 · 2 yrs

Guangzhou, Guangdong, China

Primary focus on expanding the group's footprint in the PRC. Key responsibilities include: - New store development - Project planning and execution - Supplier sourcing and management - Contract negotiation - Landlord liaison - Budget and expenses planning and management - Store renovation and equipment procurement

Tianlai Hotel

Director Of F&B

Tianlai Hotel

2012 - 2012

Szechuan, Nanchong, China

Overall responsible for the P&L of the F&B department. In charge of manpower planning, daily operations and promotions management of all F&B outlets in the hotel.

CCA International - Private Members Club Management Company

Project Development Manager

CCA International - Private Members Club Management Company

2009 - 2011 · 2 yrs

Hong Kong | China

Responsible for pre-opening projects in Hong Kong and China, carry out feasibility studies and market research, equipment procurement, recruitment and service staff training etc.

Gate Gourmet - Global Airline Lounge Operator

Catering Supervisor promoted to Air France Lounge Supervisor @HKIA

Gate Gourmet - Global Airline Lounge Operator

2006 - 2009 · 3 yrs

New Territories, Hong Kong SAR

Blues By The Bay - Signature Restaurant by the Victoria Harbour

Restaurant Supervisor & Business Development Officer

Blues By The Bay - Signature Restaurant by the Victoria Harbour

2005 - 2006 · 1 yr

Kowloon, Hong Kong SAR

Sand Bar Corner Ltd - Water Sports Resort

Resort Manager

Sand Bar Corner Ltd - Water Sports Resort

2002 - 2005 · 3 yrs

New Territories, Hong Kong SAR

Union Sky Food Limited - Central Kitchen Establishment

Assistant Operation Manager

Union Sky Food Limited - Central Kitchen Establishment

1997 - 2002 · 5 yrs

Hong Kong, Hong Kong SAR

Education

City University of Hong Kong

City University of Hong Kong

LinkedIn

Hospitality Sales & Marketing

2005 - 2006 · 1 yr
Ratcliffe College

Ratcliffe College

LinkedIn

Form 3 to Form 5

1986 - 1989 · 3 yrs
St. Joseph's College, Hong Kong

St. Joseph's College, Hong Kong

LinkedIn

P1. to Form 2

1975 - 1986 · 11 yrs

Leslie Chan's Contact Information

Email

******@***.com

Phone

(**) *** ****

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