Leslie Chan
General Manager, Operations (Hong Kong & Macau) @ Tsui Wah Holdings Limited 翠華控股有限公司
About
An experienced and hands-on F&B Manager possessing over two decades of restaurant industry operations management experience in Hong Kong, Macau and Mainland China. Building high-performing teams and achieving business results even during challenging times, demonstrating creativity, customer-focused mindset and strong problem-solving skills. Key strengths include: - Restaurant opening planning & operations management - Feasibility studies, market research - New store development, project management - Landlord & supplier relationship management - Contract negotiation & execution - P&L, cost control, inventory management, marketing & promotions - Teams Management
Macao SAR
Macao
Restaurants
Fast Food, Budget Management, Senior Stakeholder Management, End-to-End Project Management, Restaurant Management, New Store Development, China Business Development, China sourcing, Project Planning, Pre-opening, Food & Beverage, Supplier Quality Management, Supplier Negotiation, Restaurants, Training, Customer Service, Market Research, Food Service, Hotel Management, Resorts
Experience

Head of Macau District
Macao
Overall accountable for business performance (P&L and operations) of all Tsui Wah restaurants in Macau. Successfully opened outlets: 2017: Tsui Wah Broadway Macau (180 covers) 2016: Tsui Wah Macau Starwood Hotel (160 covers); Tsui Wah Macau (130 covers) 2014: Tsui Wah Guangzhou (442 covers); Tsui Wah Guangzhou (240 covers); Tsui Wah Shenzhen (442 covers); Tsui Wah Shenzhen (250 covers) 2013: Tsui Wah Shenzhen (342 covers)

Project Development Manager
Guangzhou, Guangdong, China
Primary focus on expanding the group's footprint in the PRC. Key responsibilities include: - New store development - Project planning and execution - Supplier sourcing and management - Contract negotiation - Landlord liaison - Budget and expenses planning and management - Store renovation and equipment procurement

Director Of F&B
Tianlai Hotel
Szechuan, Nanchong, China
Overall responsible for the P&L of the F&B department. In charge of manpower planning, daily operations and promotions management of all F&B outlets in the hotel.

Project Development Manager
CCA International - Private Members Club Management Company
Hong Kong | China
Responsible for pre-opening projects in Hong Kong and China, carry out feasibility studies and market research, equipment procurement, recruitment and service staff training etc.

Catering Supervisor promoted to Air France Lounge Supervisor @HKIA
Gate Gourmet - Global Airline Lounge Operator
New Territories, Hong Kong SAR

Restaurant Supervisor & Business Development Officer
Blues By The Bay - Signature Restaurant by the Victoria Harbour
Kowloon, Hong Kong SAR

Resort Manager
Sand Bar Corner Ltd - Water Sports Resort
New Territories, Hong Kong SAR

Assistant Operation Manager
Union Sky Food Limited - Central Kitchen Establishment
Hong Kong, Hong Kong SAR
Leslie Chan's Contact Information
Phone
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