Leslie McElroy

VP, Technical Product Management @ FIS

About

I have an extensive track record of delivering meaningful customer solutions in complex technical and business environments. My ability to build consensus across groups with conflicting goals, identify and focus on root causes of problems, and spotlight attention on what is most important are essential skills I bring when leading a program or organization. I have a passion for using those skills, in conjunction with my technical experience, to create and deliver solutions that make people's lives simpler.

Country

United States

City

Charlotte Metro

Industry

Financial Services

Skill

IT Project & Program Management, Digital Transformation, Strategic Planning, Technical Product Management, Stakeholder Management, Leadership

Experience

VP, Technical Product Management

FIS

2025-3 - Present · 1 yr 7 mos

Charlotte, North Carolina, United States

Accountable for Technical Product Management for FIS Digital, Open Banking, and Enterprise Platform portfolios and products.

Head of Delivery and Portfolio Management - Consumer, Commercial Banking & Digital Technology

Ally

2023-12 - 2025-3 · 1 yr 4 mos

Charlotte, North Carolina, United States

Responsible for Technical Delivery Management, Portfolio Management, and Strategic Initiative Leadership for Ally's Consumer and Commercial Banking business, as well as Ally's strategic Digital platforms across the Enterprise.

Head of Digital Technology Delivery Management

Ally

2022-10 - 2023-12 · 1 yr 3 mos

Charlotte, North Carolina, United States

Accountable for delivery management across the Digital Technology organization, supporting Ally's strategic web and mobile assets. Led a team of 25+ Technical Delivery Managers, Portfolio Managers, Project Managers, and Delivery Operations across 50+ scrum teams.

Director, Technical Delivery Management - Digital Core Engineering

Ally

2022-3 - 2022-10 · 8 mos

Charlotte, North Carolina, United States

Established a Delivery Management practice for the Digital Core Engineering organization which included web, mobile, and API platform teams, in addition to Site Reliability Engineering. Hired a team of Technical Delivery Managers, moved 7 scrum teams to sprint methodology using Jira, established a Knowledge Management practice, implemented new processes in alignment with Ally's agile operating model.

Director - Cigna Digital

Cigna Healthcare

2018-11 - 2022-3 · 3 yrs 5 mos

Accountable for delivery management of our Digital Transformation program, which includes functional and technical redesign of customer facing assets on both web and mobile platforms

Director Program Management

Cigna Healthcare

2015-1 - 2018-11 · 3 yrs 11 mos

Responsible for program and product management of all projects impacting Cigna’s secure web assets including myCigna (customers), Cigna for HCP (healthcare providers), and Cigna for Employers (employers/clients)

Portfolio Manager

Cigna Healthcare

2013-4 - 2015-1 · 1 yr 10 mos

Managed the intake, estimation, prioritization and delivery commitment dates for all projects impacting Cigna's Web IT delivery teams

Program Lead - Enterprise Content Management

Cigna Healthcare

2009-6 - 2013-4 · 3 yrs 11 mos

Established and managed Cigna’s Enterprise Content Management Center of Excellence by defining all processes for managing work within a managed service agreement. Later, led the infrastructure project to retire the managed service agreement, build an internal solution to deliver improved ECM services, and achieve company OPEX savings